Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

September 17, 2023

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.

Once again thank you ALOT Deepanjoy! :)

ONE ON TOP
United States
About 21 hours using the app
Trackify X replied September 19, 2023

Hi there ONE ON TOP,

Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!

Stephanie and the Customer Support Team

November 15, 2023

Great app and full live chat support

Rebuild Love
United Kingdom
4 months using the app
Trackify X replied November 16, 2023

Hi Rebuild Love,

Thank you for the 5-star review and for acknowledging our great support team. It is great that Trackify X Facebook Pixel is working for your business.

The Support Team

July 11, 2023

Great Support!
Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Little Palace Store
United States
Over 4 years using the app
Trackify X replied July 13, 2023

Greetings Little Palace Store,

Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store!

Stephanie and the Customer Support Team

July 24, 2023

Perfect App to Track Ads Events, I love this using it since I have not running in any issue so far and support staff is great! Quick response with Resolution

ChatGPT Pro Prompts
India
About 2 months using the app
Trackify X replied July 25, 2023

Greetings ChatGPT Pro Prompts,

We appreciate your great review. It is always good to hear that our support staff is quick to respond and able to find resolution for your needs. That is our goal, to take the pressure off of getting what you need! Trackify X Facebook Pixel is a great way to promote your prompts.

Stephanie & the Customer Support Team

September 29, 2023

Amazing service! Such a quick reaction and problem solvinh thinking. They have all the expertise to help me out!

PurelyGoods
Netherlands
14 days using the app
Trackify X replied October 2, 2023

Greetings PurelyGoods,

We appreciate your 5-star review. It is fantastic that you had quick, amazing service and that you received the help that you needed. We take pride in offering the best that we can for supporting our merchants.

The Trackify support team

May 2, 2023

The very best and fastest customer service I know! I was helped so well and quickly. Very nice! Thank you

Marley Mae
Netherlands
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at Marley Mae

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

October 30, 2023

verry good and fast support i use this app in 3 diffrent stores works good

STEVE RICH
Switzerland
2 days using the app
Trackify X replied November 1, 2023

Hi there Steve Rich,

It is great that you took the time to leave this great review. We are happy to hear that you had good and fast support. Let us know if you need any assistance in the future.

The Trackify Support Team

September 5, 2023

This is my first time using trackify and I was confused how to set everything up and how to use the app properly. Deepanjoy got on a zoom call with me and explained everything amazingly till I understood it all. The customer service is amazing thank you so much!

Stay Well Australia
Australia
8 days using the app
Trackify X replied September 6, 2023

Hello Stay Well Australia,

Thank you for taking the time to leave such a great review. We are glad that you reached out to let Deepanjoy assist you with what you needed to understand. We are here for you when you need us and do not hesitate to reach out anytime. It is great that Trackify X Facebook Pixel can benefit your business!

Stephanie & The Customer Support Team

May 5, 2023

Fantastic Customer Support, they reply super quickly to your queries if you have any. Deepanjoy is super helpful!

Aclere
Hong Kong SAR
8 months using the app
Trackify X replied May 9, 2023

Hello to our friends at Aclere

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

November 17, 2023

Heel goed, doordat ik meteen de volgende dag een call kon inplannen kon ik snel aan de slag met mijn website!

~Deepanjoy is heel behulpzaam!

Curabee
Netherlands
5 months using the app
Trackify X replied November 20, 2023

Groetjes Curabee,

We houden van deze recensie en waarderen uw erkenning van onze app! Deepanjoy is geweldig en helpt verkopers zoals jij graag om je winkel in te richten zoals jij dat wilde. Laat het ons weten als je iets nodig hebt en wanneer je maar wilt.

Het ondersteuningsteam