Reviews (894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.
Refine
-
By rating
Etien heeft mij geholpen met het goed zetten van mijn pixels. Ik miste blijkbaar een stap die ik over het hoofd heb gezien. Alles werd uitvoerig gecheckt om te kijken of het daadwerkelijk goed stond. Hij nam de tijd om alles door te nemen! Dankjewel :)
Hi La Beaumonde,
Bedankt voor je feedback! We zijn blij dat ons teamlid Etienne je goed heeft kunnen helpen met het instellen van je pixels. Ons team zorgt ervoor dat alles grondig wordt gecontroleerd om er zeker van te zijn dat alles naar behoren werkt.
We staan altijd klaar om te helpen!
Tanmay helped me a lot. He was quick with a answer and solved my problem.
Hi Tout ou Plus,
Thank you for your review! We're glad our team member Tanmay helped you and quickly solved your problem. Providing excellent customer service is a priority for us.
Thanks for being a valued user!
An outstanding application, excellent support! Thank you, Tanmay, this call really helped me understand what I needed to do on my side. Thank you! I will continue with you.
Hello Casualmode.fr,
Thanks so much for recognizing our support services. We appreciate that you were able to get what you needed from Tanmay for Trackify X Facebook Pixel. Please let us know if you need anything at anytime!
The Support Team
Tanmay heeft mij bijzonder goed geholpen! Hij heeft veel tijd voor me vrij gemaakt om mijn probleem op te lossen! bijzonder goede service!
Hallo BLCKMNTN®,
Bedankt voor je feedback! We zijn blij dat onze teamlid Tanmay je goed heeft kunnen helpen. Het is geweldig om te horen dat hij veel tijd heeft vrijgemaakt om je probleem op te lossen.
We staan altijd klaar om te helpen!
Bedankt voor je vertrouwen in onze app.
This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.
Hi Azamid,
Thank you so much for taking the time to write this review! We are always striving to provide the best possible customer service, and are thrilled that Nicoz hit the mark for you. Its particularly fantastic to hear that you are using Trackify for multiple stores. If there is ever anything that we can do to improve your experience with Trackify, please do not hesitate to reach out to us!
Tanmay did an amazing job and helped me out with my problem.
Hi Minimee,
Thank you for your feedback! We're glad to hear that our team member Tanmay did an amazing job helping you out with your problem. Providing excellent customer support is very important to us.
Thank you for being a valued user!
I just want to take a time to express my gratitude for the customer support experience i had with trackify. Tanmay was absolutely great and he even went beyond to provide absolutely great assistance. this is the first time I'm using trackify and the experience is just great. so thank you trackify and thanks to tanmay. i guess now I'm watching to see how the app performs
Hi Gadglet,
Thank you so much for the kind words! We take enormous pride in offering the best possible customer experience to our merchants, so it is very gratifying to read this review. Tanmay is an outstanding contributor on our team. Don't hesitate to reach out to us for any future needs!
My Facebook Pixel stopped recording activity on my Shopify store several months ago. Both FB and Shopify stated repeatedly that the pixel was installed correctly but still no activity was recorded. This was a huge (negative) impact to my marketing campaigns and sales.
Another store owner recommended I try Trackify. Within hours, Facebook was tracking activity on my Shopify store again!
When I had a question about UTM tracking, I contacted Trackify support. Tanmay reached out immediately and explained the concept to me. He helped me set it up quickly.
This app is amazing. I can't wait to use all the data Trackify follows.
Hi Colin Conway/High Speed Creative, LLC,
Thank you for your detailed feedback! We're thrilled to hear that our app is meeting your needs. It's fantastic to know that Tanmay was able to assist you effectively. We appreciate your support and are excited for you to utilize all the data Trackify provides. Thanks for being a valued user!
Tanmay heeft mij heel duidelijk en kon mij helpen goed helpen met het oplossen van mijn probleem.
Hij krijgt 5 ster van mij!
Thank you!
Reshmi.
Hallo Reshmi,
Bedankt voor je feedback! We zijn blij dat ons teamlid Tanmay duidelijke assistentie heeft verleend en je probleem heeft opgelost. Het bieden van uitstekende klantenservice is een topprioriteit voor ons, en we zijn blij te horen dat je een positieve ervaring hebt gehad.
Dank je wel voor je vertrouwen in ons!
Tanmay is very supportive and patient, solve my problems very quickly. Definitely recommend trackify to all you guys and big thanks to Tanmay!
Hi Sicko Monster,
Thank you for your feedback! We're glad our team member Tanmay provided supportive and patient assistance, solving your problems quickly. Your recommendation means a lot to us.
We appreciate your trust in Trackify!