Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

June 10, 2024

Tanmay helped me a lot! Thanks to him!

TinyDuds.com
Lithuania
14 days using the app
Trackify X replied June 19, 2024

Hi TinyDuds.com,

Thank you for your feedback! We’re glad our team member Tanmay provided you with significant help. Supporting our users effectively is very important to us.

We appreciate your kind words!

June 17, 2024

Tanmay heeft mij zo goed geholpen, hier was ik zelf nooit achter gekomen! Thank you Tanmay!!

Keizerskeuze Amsterdam
Netherlands
2 months using the app
Trackify X replied June 19, 2024

Hallo Keizerskeuze Amsterdam,

Bedankt voor je feedback! We zijn blij dat ons teamlid Tanmay je zo goed heeft geholpen en iets heeft opgelost waar je zelf niet uit kwam. Uitstekende klantenservice is een van onze kernwaarden, en we streven ernaar om je de ondersteuning te bieden die je nodig hebt bij eventuele uitdagingen.

Dank je wel voor het zijn van een gewaardeerde gebruiker!

June 10, 2024

Reeds eerder contact gehad met support en probleem werd niet opgelost. Het duurde erg lang voordat ik eindelijk een reactie kreeg.
Vandaag, met grote dank aan Tanmay, is het probleem opgelost!! Tanmay heeft zich verdiept in het probleem en dankzij zijn kennis kan ik nu weer verder. Thank you Tanmay!

De Friese Schatkamer
Netherlands
4 months using the app
Trackify X replied June 19, 2024

Hallo De Friese Schatkamer,

Bedankt voor uw feedback! Het spijt ons te horen over de vertragingen en problemen bij eerdere support-interacties. We zijn blij dat ons teamlid Tanmay het probleem vandaag heeft kunnen oplossen. Zijn toewijding en expertise zijn waar we naar streven in het leveren van uitstekende service.

Dank u voor uw geduld en dat u een gewaardeerde gebruiker bent!

May 27, 2024

Tanmay u helped me a lot u did a great job thankyou !

mijn winkel
Netherlands
About 1 month using the app
Trackify X replied May 29, 2024

Hi mijn winkel,

Thank you for your review! We're glad to hear that Tanmay helped you a lot and did a great job. Providing excellent customer support is highly important to us, and we appreciate your kind words.

November 28, 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

ESJA Fashion
Netherlands
5 months using the app
Trackify X replied December 1, 2023

Hello ESJA Fashion,

We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.

The Support Team

June 20, 2024

support is amazing!!

Uteric
United States
2 months using the app
Trackify X replied June 26, 2024

Hi Uteric,

Thank you for your review! We're thrilled to hear that you find our support amazing. Providing excellent customer service is a top priority for us.

Thank you for being a valued user!

Edited March 21, 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Netherlands
6 months using the app
Trackify X replied December 21, 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

June 27, 2024

Great help from Tanmay

Supernerds
Norway
4 days using the app
Trackify X replied July 1, 2024

Hi Supernerds,

Thank you for your feedback! We're glad our team member Tanmay provided you with great help. Ensuring you receive exceptional support is one of our top priorities.

Thank you for being a valued user!

April 4, 2024

Very nice, very kind. Everything perfect!!
The help of Tanmay on zoom was very pleasant.

MELIZZA
Switzerland
6 months using the app
Trackify X replied April 8, 2024

Hi MELIZZA,

Thanks for the kind words! Tanmay is a fantastic member of our team and we believe strongly that video meetings are an important resource for our merchants. We are always here to assist, please do not hesitate to reach out!

March 21, 2024

Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!

OptimumGoods
Canada
4 months using the app
Trackify X replied March 25, 2024

Hi OptimumGoods,

Thanks so much for recognizing Tanmay! He is relatively new to our team, but is already an outstanding contributor. We're always very gratified to receive such positive feedback about our team members. Please always feel free to reach out to us for any future assistance!