Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

April 21, 2021

Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!

AJ VOYAGE
United Kingdom
Almost 4 years using the app
Trackify X replied April 23, 2021

Hello friends at AJ VOYAGE

We are super happy we were able to assist! Thank you for leaving this awesome review! :-)

-Melissa & The Trackify Support Team

December 7, 2022

Trackify works perfectly for what we need. The best part is the customer service. Extremely helpful.

LemonsAreBlue
United States
Almost 4 years using the app
Trackify X replied December 9, 2022

Hello to our friends at LemonsAreBlue

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

March 22, 2024

This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.

Azamid
Germany
Over 1 year using the app
Trackify X replied March 25, 2024

Hi Azamid,

Thank you so much for taking the time to write this review! We are always striving to provide the best possible customer service, and are thrilled that Nicoz hit the mark for you. Its particularly fantastic to hear that you are using Trackify for multiple stores. If there is ever anything that we can do to improve your experience with Trackify, please do not hesitate to reach out to us!

Edited August 18, 2021

Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.

Chubibi
Australia
Almost 4 years using the app
Trackify X replied May 8, 2021

Hello friends at Chubibi

We are happy you find the app easy to use! Thank you for taking the time out to write this review! We sincerely appreciate it ;-)

-Melissa & The Trackify Support Team

June 17, 2019

Super great app and their team is very helpful and responsive whenever there are any issues. I particularly like how easily it allows you to create custom conversions for different products. Thumbs up!

Jarwest.com
Switzerland
Over 3 years using the app
January 2, 2018

Fantastic app, intuitive use-ability, great functionality and top notch and speedy customer support. Highly recommended! :-)

Zorazara
Cyprus
Over 3 years using the app
August 26, 2019

Danny and the support staff at Trackify made it very easy for me to clean up my page and find the duplicate pixels. Although my journey is not over they provided great support and that says a lot about a company that is willing to help their customers at a moments notice.

Touch Dolls
United States
Over 3 years using the app
Edited June 9, 2021

Trackify is amazing, you can always double check your data and the customer service is just WAAAAAW, Thank you Trackify

Shoprechaun
Canada
Over 3 years using the app
Trackify X replied June 14, 2021

Hello friends at Shoprechaun

Thank you for leaving this fantastic review! We wish you and your store all the best! :-)

-Melissa & The Trackify Support Team

November 8, 2022

Liked the app. Support is really helpful special thanks to Deepanjoy for guiding me in connecting my store pixel

Rizaries
Pakistan
Over 3 years using the app
Trackify X replied November 8, 2022

Hello to our friends at Rizaries

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

September 17, 2018

Great customer service. Fast & efficient. i am facing some complex problems so it was not always easy to communicate but they did their best to explain things clearly. Thank you :)

The Culinary Boutique
Ireland
Over 3 years using the app