Reviews (894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.
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Had an issue with renewing my catalog token and Deepanjoy was very helpful in locating the issue.
Cheers
Hello to our friends at Bortex Fine Tailoring
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
Great app with friendly service. I had an issue with my pixel and they walked me through the issue. Thank you!
Hello friends at DEEP END
We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-)
Tanu & The Trackify Support Team
I use this app to help me track and review my ad performance with great accuracy. I would highly recommend using this app
Hello to our friends at FlexGun Percussive Therapy
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Trackify Support Team
used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:)
Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!
Hi, TacticalElites,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
I was having all sorts of trouble with my Facebook Pixel so I installed this app. I'm glad I did – it's the best app I've installed this year! First: It just works. But as importantly, the video walkthroughs for installation and throughout the app are clear and thorough. Plus, customer service is responsive and clear (and patient!). All around, a great experience.
We are using the app for 14 months now and its without a doubt, the most significant tool we have, If you are serious about your business It's a tool that you must have, beyond that the support is just great and you get a great added value from the advice given to you by Thomas and its Team.
For us, there is a winning combination here - We strongly recommend.
Ron
I had an issue with my pixel connection and as soon as I got in touch with Trackify they helped solve the problem. My customer service agent was Deepanjoy and he helped me right away and did troubleshooting to ensure everything was running right. Best customer service experience so far!
Hello to our friends at Rejuvael
Thanks for sharing your review with us and the community. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Trackify Support Team
Great support! They helped me resolve a rogue setting that was causing duplicate FB pixel events, which have been messing up our data for the past nine months.
Hello friends at Happy Endings®
We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-)
Tanu & The Trackify Support Team
I like the app and the support, I got this tech guy name Tanmay he was able to connect with me over zoom and started to work on some issues I had with my pixel at my store, he was very helpful and we solved the problem, thanks again.
Hello friends at Shopdailys.com
We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!
-Tanu & The Trackify Support Team
So far, it's a great experience. I feel its working properly as per my requirements. After the ios update, i think it is one of the best app to use and send offline/server-side events.
Their support team is great, fast and very responsive.
Hello friends at Rivo Studio
Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!
-Tanu & The Trackify Support Team