Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

August 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Gipfelgaudi Store
Germany
Over 2 years using the app
Trackify X replied August 10, 2023

Greetings Gipfelgaudi Store,

Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store.

Stephanie & the Customer Support Team

June 13, 2022

The team is supper helpful and responsive. They know what they are doing and explain to me step by step

Tonys Finest
United States
Over 2 years using the app
Trackify X replied June 14, 2022

Hello to our friends at Tonys Finest

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X, and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

September 2, 2018

Very easy and simple to use. Trackify Pixel App support team is so great that every time I got a question or issue there, I went to ask for help. They just responded to me very quickly and patiently. Even sometimes my question is so basic, they still helped me out. This app is a game-changer. It helps collect and manage the data which are collected from Facebook. Highly recommend this app. Install and use it, you will never regret.

Officialhorom
China
About 2 years using the app
October 13, 2023

Great App and amazing support

Mvintage
Malta
About 2 years using the app
Trackify X replied October 16, 2023

Hi there Mvintage,

Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you.

The Trackify X Facebook Pixel support team

February 1, 2022

We have been using this app for many months. Great to manage my multiple pixels and love the support team. Dylan helped us quite a few times. Easy to contact and always helpful.

Catch My Drift India
India
About 2 years using the app
Trackify X replied February 1, 2022

Hello to our friends from Catch My Drift India

Thanks for the awesome review. We're delighted to hear that you are enjoying Trackify X app. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

February 10, 2022

So far I enjoy using this app to see data that FB manager doesnt collect or show. Allows me to see what type of action my ads are really getting. Looking forward to seeing how it can help me target my audience better.

Ash Herrera Jewelry
United States
About 2 years using the app
Trackify X replied February 11, 2022

Hello friends at Ash Herrera Jewelry

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

August 4, 2021

This app is only one solution today to connect Shopify with Facebook via cAPI correctly. Everything works good and if there are some minor issues, their support is always on top, and they help to fix them in a timely manner. Highly recommended!

DeeTrade
Thailand
About 2 years using the app
Trackify X replied August 6, 2021

Hello friends at DeeTrade

We appreciate you for leaving this awesome review! Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

August 20, 2020

First, it's the easiest and most secure way to use Facebook Pixel without making mistakes or causing trouble. Second, the Trackify support is for sure the best and fastest out there. Love it!

JoyBräu
Germany
About 2 years using the app
September 16, 2021

At first wasn't totally sure why I needed this, but they've turned out to help my situation greatly! I needed an easier way to run a backup pixel from facebook account disabling. Trackify solves that and makes it easy. Then their server side api tracking is super helpful setting things up with the Facebook aggravated events. And when I get lost, there are tutorial videos and their customer service jumps on zoom for any personal help needed!

Choose RCVRY by HWO, Impacting the World from Alaska
United States
About 2 years using the app
Trackify X replied September 17, 2021

Hello, friends at Choose RCVRY by HWO, Impacting the World from Alaska

We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-)

-Tanu & The Trackify Support Team

April 4, 2024

Very nice, very kind. Everything perfect!!
The help of Tanmay on zoom was very pleasant.

MELIZZA
Switzerland
6 months using the app
Trackify X replied April 8, 2024

Hi MELIZZA,

Thanks for the kind words! Tanmay is a fantastic member of our team and we believe strongly that video meetings are an important resource for our merchants. We are always here to assist, please do not hesitate to reach out!