Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

May 12, 2021

First of all, GREAT customer support. They even asked me for a call to check if everything was set up correctly which was super helpful and awesome. Trackingwise this app has been a game-changer hands-down, with great features in the app, as well as super-accurate tracking (Facebook was mistracking by A LOT). It has definitely been a key part of scaling my store to multiple 6-figures. Highly recommend this app for anyone struggling with mistracking, and overall Facebook analytics/data.

CarvenalCo
Norway
Almost 2 years using the app
Trackify X replied May 13, 2021

Hello friends at CarvenalCo

We are pleased we could assist you! Thank you for leaving us this detailed five-star review! We appreciate you taking the time out to write this!

-Melissa & The Trackify Support Team

April 28, 2021

I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again

Bijoux Paris Jewelry
Hong Kong SAR
Almost 2 years using the app
Trackify X replied April 29, 2021

Hello friends at Bijoux Paris Jewelry

Thank you for the kudos! We appreciate it! We are glad we could assist you :-) We wish you and your store all the best!

-Melissa & The Trackify Support Team

Edited June 19, 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

eCamShopping
Cambodia
Almost 2 years using the app
Trackify X replied September 3, 2022

Hello to our friends at eCamShopping

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

April 15, 2021

Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!

Kosmos Kids
Romania
Almost 2 years using the app
Trackify X replied April 17, 2021

Hello friends at Kosmos Kids

Thank you so much! We are extremely glad that the app has been helpful to your store :-) We wish you and your store great success!

-Melissa & The Trackify Support Team

Edited October 4, 2018

If you have a Shopify store and run Facebook ads to it, you need this app. Not only does your pixel fire faster than native Shopify pixel integration, it manages your catalog - a must for dynamic ads. The app pays for itself many times over every month. Customer support is amazing...I wrote in at 9PM (Pacific time...that's midnight eastern) on a Wednesday night and was answered immediately.

Monster Magnetics
United States
Over 1 year using the app
June 18, 2019

Fantastic app, makes pixel segmentation and implementation a breeze. The support is also second to none! Great job guys.

South Beach Skin Lab
United States
Over 1 year using the app
October 23, 2018

Finally an app that does it all, accurately installs my pixel and takes care of my product feed for me! After getting a few tips from Thomas in the support chat now i know why they call him pixel whisperer

Babies N Mamas
Canada
Over 1 year using the app
November 30, 2021

It really improved my tracking of Facebook ads. It also lets you create custom audiences and lookalike audiences.

Sweetempo
United States
Over 1 year using the app
Trackify X replied November 30, 2021

Hi, Sweetempo,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking Facebook ads. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

October 3, 2017

I have tested a lot with apps. But trackify is by far the best app I've ever had.
I can really recommend it to anyone and absolutely recommend it.

With Trackify, not only will your ROAS explode, but it will teach you so much about your customers.

I love Trackify because ...

... I finally found a way to learn from Shopify Traffic, conversions, sales in my facebookreports and never mind again to make facebook advertising.

The Trackify-related trainings are super well explained and easy to implement.

And if you really should have a question, you can always write to the support. They are super fast and really could help me with everything.

5 star and absolute recommendation!

To the Trackify Team: you are great! <3 Thomas

Dreamo Store
Germany
Over 1 year using the app
April 30, 2024

Tanmay really helped solve my issue!

NightBuddy.co
United States
29 days using the app
Trackify X replied May 7, 2024

Hi NightBuddy.co,

Thank you for your review! We're glad to hear that Tanmay was able to help solve your issue. Our team is committed to providing excellent support, and it’s great to know when we’ve made a difference. Thanks for sharing!