Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

March 11, 2022

Perfect support. Very fast response and help. Thank you so much! Love using Trackify, better than Facebook Pixel

Betolz
Germany
Over 1 year using the app
Trackify X replied March 11, 2022

Hello to our friends at Betolz

Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

Edited August 16, 2019

When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary.

I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page.

But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations.

Happy customer for life!

Thank you, Thomas!

OxLaLa
United States
Over 1 year using the app
March 1, 2018

Amazing app 5 start! I was searching for a way to make sure my pixel fire the right way and also an easy way to use 2 or more pixel on my website as for backup without having to play in code and so on....recommended by friends and now after probably 3 months using it now and I can say that it is the best investment I did for my store to facilitate my life and be able to use my pixel to their full potential

I really like the tracking tags option to track my tags specific niche on my website make the best out of that and be able to see the even and how I can retarget

Be able to use 2 pixels or more without all the coding that normally I have to go through, Catalogues option and product feeds in Facebook, Audience Manager section easy to see when we are ready to create our first audiences and much more...

- An awesome customer service, to be honest, Tomas jump in every time I was in need like today I was having a problem with my custom conversion pixel just because I made a stupid error and he assisted me through the end even with my poor English as second language he finds my error and it was not related about the app but more about me having done an error when creating my CC in my Ad Manager so even with that he jumped in to help me!

- I was impressed by the quality of the resources available, I mean when we enter in we have access to many videos to make sure we follow each step
- Private FB group where we learn a lot and can share our experience

So best app especially for those who would like to avoid all the coding and make the best out of pixels to get data

Tomas is a person very passionate for is product and he really takes care of his customer service ....it was told to me by several people before I was I user of the app but now I can testify that it is true.. highly recommended.

Survival Store Canada
Canada
Over 1 year using the app
July 13, 2016

This is the app all the big guns use... wait till you go in the support group - it's a different world... high achieving central. www.bvsydney.com

Black Velvet Sydney
Australia
Over 1 year using the app
February 21, 2023

Amazing app. Track very well with facebook and no need UTMs like other third party software. I like it. Thanks

Jadery
Canada
Over 1 year using the app
Trackify X replied February 22, 2023

Hello to our friends at Jadery

Thanks for sharing your review with the community and us. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

November 10, 2021

I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!

Produce Section Clothing
United States
Over 1 year using the app
Trackify X replied November 11, 2021

Hello friends at Produce Section Clothing

We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)

-Tanu & The Trackify Support Team

April 18, 2024

Merci beaucoup pour l'aide apporté.
Tanmay

Pureestore
France
About 2 months using the app
Trackify X replied April 23, 2024

Bonjour Pureestore,

Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!

January 24, 2023

Very professional company. I installed the app and was immediately offered a zoom call to set it up. Setup was quick and easy. Special praise to the employee Deepanjoy.

Grand Candy Online Shop
Germany
Over 1 year using the app
Trackify X replied January 24, 2023

Hello to our friends at Grand Candy Online Shop

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

December 6, 2021

This is a great app. Dylan helped me a lot and made sure everything was working correctly with my pixel tracking.

Magazine Mama
United States
Over 1 year using the app
Trackify X replied December 7, 2021

Hello friends at Magazine Mama

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-)

-Tanu & The Trackify Support Team

January 19, 2021

Great App and Tanmay in support staff is very helpful guy. He went above and beyond to sort out the issue i was having. Absolutely love this app.

DiyosWorld
United Kingdom
Over 1 year using the app
Trackify X replied January 20, 2021

Hello to our friends from DiyosWorld

We're glad we could assist! Thank you for the kudos! :-) We wish you and your store great success!

-Melissa & The Trackify Support Team