Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

December 8, 2022

Awesome app for perfect tracking! Also, awesome customer support which is very convenient when tracking issues (it's unavoidable, you'll get some) happen. After having tested many, I can only recommend this one!

destockage.labonal.fr
France
Almost 2 years using the app
Trackify X replied December 9, 2022

Hello to our friends at destockage.labonal.fr

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Trackify Support Team

April 24, 2023

Great product. Excellent customer service.

TSE Buffalo
United States
Almost 2 years using the app
Trackify X replied April 24, 2023

Hello to our friends at TSE Buffalo

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

May 11, 2021

Thank you for the time and support. The help was fast with zoom call. All questions were handled well. I can just recommand.

Fait Beauty
Germany
Almost 2 years using the app
Trackify X replied May 11, 2021

Hello friends at Fait Beauty

Thanks very much for your great review! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-)

-Melissa & The Trackify Support Team

September 9, 2016

This app makes your store FB pixel ready in seconds. More than that, the time spent to understand the inside outs of how the pixel works is well worth it. When using this app do not forget to join the Facebook group, the knowledge shared in there is worth millions of bucks.

Awesome Librarians
Lithuania
Almost 2 years using the app
May 12, 2021

First of all, GREAT customer support. They even asked me for a call to check if everything was set up correctly which was super helpful and awesome. Trackingwise this app has been a game-changer hands-down, with great features in the app, as well as super-accurate tracking (Facebook was mistracking by A LOT). It has definitely been a key part of scaling my store to multiple 6-figures. Highly recommend this app for anyone struggling with mistracking, and overall Facebook analytics/data.

CarvenalCo
Norway
Almost 2 years using the app
Trackify X replied May 13, 2021

Hello friends at CarvenalCo

We are pleased we could assist you! Thank you for leaving us this detailed five-star review! We appreciate you taking the time out to write this!

-Melissa & The Trackify Support Team

April 28, 2021

I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again

Bijoux Paris Jewelry
Hong Kong SAR
Almost 2 years using the app
Trackify X replied April 29, 2021

Hello friends at Bijoux Paris Jewelry

Thank you for the kudos! We appreciate it! We are glad we could assist you :-) We wish you and your store all the best!

-Melissa & The Trackify Support Team

Edited June 19, 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

eCamShopping
Cambodia
Almost 2 years using the app
Trackify X replied September 3, 2022

Hello to our friends at eCamShopping

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

April 15, 2021

Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!

Kosmos Kids
Romania
Almost 2 years using the app
Trackify X replied April 17, 2021

Hello friends at Kosmos Kids

Thank you so much! We are extremely glad that the app has been helpful to your store :-) We wish you and your store great success!

-Melissa & The Trackify Support Team

Edited October 4, 2018

If you have a Shopify store and run Facebook ads to it, you need this app. Not only does your pixel fire faster than native Shopify pixel integration, it manages your catalog - a must for dynamic ads. The app pays for itself many times over every month. Customer support is amazing...I wrote in at 9PM (Pacific time...that's midnight eastern) on a Wednesday night and was answered immediately.

Monster Magnetics
United States
Over 1 year using the app
June 18, 2019

Fantastic app, makes pixel segmentation and implementation a breeze. The support is also second to none! Great job guys.

South Beach Skin Lab
United States
Over 1 year using the app