Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

November 11, 2019

Great support. Guys in this team spend quarters of time helping me understand and fix any issue I met

iCEO Store
China
Over 1 year using the app
October 23, 2018

MUST HAVE APP! this app will secure your pixel 100% and also let you have the backup data for you pixel and their customer service is extremely knowledgeable and helpful. Thomas himself helps us out with our ads management and the best part for this app is their FB Community that lets everyone share their success stories which helped us out in scaling out ads and earning $$$$$.

Poochnkitty
Canada
Over 1 year using the app
March 25, 2021

Outstanding customer service. I ran into a couple of tracking issues and the Trackify team fixed them promptly. I highly recommend this app - it makes dealing with Facebook pixel integration so much easier. It's also a great way to run a backup pixel as an insurance policy against account issues.

Beloved Life Jewelry
United States
Over 1 year using the app
Trackify X replied March 25, 2021

Hello friends at Beloved Life Jewelry

We are glad you had such an awesome experience! We are happy that we could assist and thank you so much for leaving this splendid review :-) We sit you and your store all the best on your e-commerce journey!

-Melissa & The Trackify Support Team

May 22, 2018

My 2 cents is that Trackify is simply the very best app for Pixel FaceBook management , the possibilities are endless, and top notch customer support!
Congrats and Thx again for your help!

Yophishop
Israel
Over 1 year using the app
October 3, 2022

Great and patient customer service given by Deepanjoy. Solved an issue quickly and efficiently. thanks so much

proudpoppycreativestore
Australia
Over 1 year using the app
Trackify X replied October 8, 2022

Hello to our friends at proudpoppycreativestore

Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 7, 2021

They have a great customer service! Was very helpful, friendly and did try everything to help me. :)

Angelicas Wunderwelt Shop
Austria
Over 1 year using the app
Trackify X replied September 7, 2021

Hello friends at Angelicas Wunderwelt Shop

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-)

-Tanu & The Trackify Support Team

June 22, 2021

Thank you for all you guys published this APP, and thank you Dylan for solving my questions fast, really helps.

FUNKYGIFTBOX
China
About 1 year using the app
Trackify X replied June 22, 2021

Hello friends at FUNKYGIFTBOX

We are happy Dylan was able to respond so quickly to you queries! Thank you for leaving us this great review :-) We appreciate you taking the time out to leave us this review :-)

-Melissa & The Trackify Support Team

November 12, 2020

Great app that allows me to easily and quickly manage all of my pixels along with making their custom audiences and tracking. Fast customer service as well!

FamilyFirstShopping.com
United States
About 1 year using the app
Trackify X replied November 17, 2020

Hello to our friends from FamilyFirstShopping.com

We really appreciate you leaving us this awesome review! We are glad we could be of help to you! We wish you all the best on your e-commerce journey! :-)

-Melissa & The Trackify Support Team

September 21, 2022

I just started using the app. Customer service was awesome with the setup help. I watched the video but Facebook changed the way the integration looked. Dylan was very helpful, I look forward to using this app to better enhance my ads performance.

Glam Goodies
United States
About 1 year using the app
Trackify X replied September 22, 2022

Hello to our friends at Glam Goodies

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

October 18, 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

WeGotEverythingPhilippines
Philippines
About 1 year using the app
Trackify X replied October 19, 2023

Greetings WeGotEverythingPhilippines,

It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us!

The Trackify Support Team