Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

October 31, 2024

Thank you for your work ETIEN!

Zapito
France
3 months using the app
September 12, 2024

Great support, Tanmay helped me understanding and resolving a problem with clear explanations.

LoulayShop
United States
About 2 months using the app
Trackify X replied September 16, 2024

Hi LoulayShop,

Thank you for your review! We're delighted to hear that our team member Tanmay provided great support, helping you understand and resolve the problem with clear explanations. Providing excellent customer service is a core value for us, and we're glad we met your expectations.

We're here for you whenever you need us!

October 25, 2024

I would like to start with a huge shout out to Tanmay who patiently showed and explained everything. He even checked every settings himself to make sure the set up was perfect and pixel working fine. He even explained how Facebook's event manager works and explained everything about pixel, how it captures data, how it works. In one word, OUTSTANDING. Thank you so much Tanmay.

TINDU PICKS
Australia
About 4 hours using the app
Trackify X replied October 28, 2024

Hi TINDU PICKS,

Thank you for your fantastic feedback! We’re thrilled to hear that Tanmay provided such thorough assistance and made your setup process seamless. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!

We appreciate your support!

August 20, 2024

Tanmay done a good job, thank you !

ALLinONE
France
6 months using the app
Trackify X replied August 22, 2024

Hi ALLinONE,

Thank you for your feedback! We're glad to hear that our team member Tanmay did a good job assisting you. We appreciate your acknowledgment and are here whenever you need support.

Thank you for choosing our service!

November 4, 2024

Tanmay was very helpful with fixing my problem with the purchase tracking.

OneMoreCandy
United Kingdom
7 days using the app
Trackify X replied November 5, 2024

Hi OneMoreCandy,

Thank you for sharing your experience! We're so glad to hear that Tanmay was able to assist you in fixing your purchase tracking issue.

If you need any further help, don't hesitate to reach out. Thanks again!

July 11, 2024

Tanmay helped me a lot today with understanding how the Facebook pixel works and how to properly intergate it through Trackify. Absolutely positive experience. Everything was clear.

Posture Pro Fix
United States
About 3 years using the app
Trackify X replied July 15, 2024

Hi Posture Pro Fix,

Thank you for your review! We're glad to hear that our team member Tanmay helped you understand how the Facebook pixel works and how to integrate it through Trackify. Providing excellent customer service is very important to us.

Thanks for your support!

October 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

The Quirky Mouse, LLC
United States
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Kylie,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.

We’re here if you need anything else and appreciate your recommendation!

August 13, 2024

Thank you Tanmay, for helping me with the pixel code from my website.

you are very friendly and helpfull. Thank You so much

7jewelers™ - Official Site - Shop jewelry inspired by the diverse beauty of our world
United States
About 1 month using the app
Trackify X replied August 16, 2024

Hi 7jewelers,

Thank you for your feedback! We're glad that our team member Tanmay was able to assist you with the pixel code on your website. It's great to hear that you found him friendly and helpful.

Your support means a lot to us!

September 16, 2024

Got everything answered

OxyFlow
United States
8 months using the app
Trackify X replied September 18, 2024

Hi OxyFlow,

Thank you for your feedback! We're glad to hear that all your questions were answered. If you need further assistance, don't hesitate to reach out!

We're always here to help!

August 13, 2024

v good experience with tanmay very punctual good experience

PIXICART
India
Almost 2 years using the app
Trackify X replied August 14, 2024

Hi PIXICART,

Thank you for sharing your experience! We're glad to hear that Tanmay provided you with punctual and excellent service.

We appreciate your feedback!