Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

October 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.

I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.

Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.

I really appreciate that fast customer support!

I would definitely recommend!

Thanks!

Rabble Clothing
United States
12 months using the app
Trackify X replied October 3, 2023

Hello Rabble Clothing,

We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!

The Trackify support team

October 9, 2023

I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much

ZYMAD
France
12 months using the app
Trackify X replied October 11, 2023

Hello there ZYMAD,

We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review!

The Trackify X Facebook Pixel support team

April 21, 2018

Trackify came highly recommended and the app was easy to install and use. We had an issue with our Facebook account on a Saturday morning and Trackify Customer Support got us back up and running within an hour. I would highly recommend this app.

Dnmstore
Canada
12 months using the app
August 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Fairlight Collective
United States
12 months using the app
Trackify X replied August 9, 2021

Hello, friends at Fairlight Collective.

We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)

-Tanu & The Trackify Support Team

March 16, 2023

Great app, makes managing pixels so much easier. Amazing support as well, very responsive and knowledgeable (thanks Deepanjoy).

Modernible
United Kingdom
12 months using the app
Trackify X replied March 17, 2023

Hello to our friends at Modernible

Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

January 16, 2023

Perfect to fix your pixel problem, great support !
Deepanjoy helped me to setup and fix my facebook pixel

La boutique du soignant
France
12 months using the app
Trackify X replied January 17, 2023

Hello, friends at La boutique du soignant

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

December 12, 2022

Great app that helps you to have the right data at the right place. Support is also very quick responsive and mostly helpful. Definitely recommend.

shopedoo.com
Slovakia
12 months using the app
Trackify X replied December 13, 2022

Hello to our friends at shopedoo.com

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

Edited August 23, 2021

This app is superb. Customer service is great. I give Tanmay a Five stars for helping us! Highly recommend this app. A++

SpaceAda
United States
12 months using the app
Trackify X replied August 6, 2021

Hello friends at SpaceAda

Thank you for leaving this superb review! We are happy Tanmay was such a great help to you! :-)

-Tanu & The Trackify Support Team

April 29, 2022

Just started using it and my pixel tracking has improved significantly.
I needed their customer support to fix an issue and Dylan responded me within 10 minutes clarifying everything I needed to know!
Definitely recommend it!

PetOdyssey
United States
12 months using the app
Trackify X replied May 2, 2022

Hello friends at PetOdyssey

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! Thank you for this great recommendation :-)

Tanu & The Trackify Support Team

February 15, 2023

deepanjoy very nice person, he helps me to fix the problems!!! Thanks again for your fast helping!!!!

Ideen-Platz
Switzerland
11 months using the app
Trackify X replied February 15, 2023

Hello to our friends at Ideen-Platz

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team