Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

September 8, 2021

My pixel was not correctly set up. When I asked for help, Dylan from the team asked to do a quick call and guided me through the steps to complete the setup.

LazyPores
Belgium
10 months using the app
Trackify X replied September 9, 2021

Hello, friends at LazyPores

We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

November 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Blastshop
Denmark
10 months using the app
Trackify X replied November 27, 2023

Hi there Blastshop,

We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you!

The Support Team

February 18, 2021

If we should choose only one app, Trackify would be that one. Great support. They are always up to date (iOS 14) etc.

Vincent Moretti
United States
10 months using the app
Trackify X replied February 18, 2021

Hello friends at Vincent Moretti

Thanks for leaving us this awesome review! We sincerely appreciate the love and we are happy we could help :-) We wish you and your store all the best!

Melissa & The Trackify Support Team

November 28, 2018

Mister Bartke helped me really out. i had a few questions and some of them was not trackify only questions but his help was perfect. he helped me solving some problems. and he gave me a few ideas about how to optimize my pixel. appreciate it. it was fantastic. thank you

Gadget Worlds
Germany
10 months using the app
July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Vermany
Mexico
10 months using the app
Trackify X replied July 14, 2021

Hello friends at Vermany

We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it!

-Melissa & The Trackify Support Team

August 24, 2018

You crazy buggers who give bad reviews.. You are missing out on bringing your shopify store to the next level. Go to the Platinum level.

TEST NEW NICHES ON YOUR STORE USING A SEPARATE AD ACCOUNT AND PIXEL.

Don't mess with your current optimization of your selling products and still be able to test.

Such a game-changer.

I love this App, USE IT and really watch the videos and start to understand the full potential of this app, so amazing.

Thanks Thomas, you're an absolute legend

Cornicopiadesigns
Singapore
10 months using the app
April 16, 2023

These guys are amazing, I had issues with double tracking I got a fast response got on a zoom call with one representatives and with in minutes problem solved. Great experience!

Blesspicks
United States
10 months using the app
Trackify X replied April 17, 2023

Hello to our friends at Blesspicks

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

May 26, 2021

Excellent app that does exactly what it claims. Customer support is outstanding. Highly recommended!

GearBunch
Australia
10 months using the app
Trackify X replied May 28, 2021

Hello friends at GearBunch

Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :-)

-Melissa & The Trackify Support Team

May 17, 2021

Trackify's customer support is amazing - they know what they are talking about and will assist you with anything Facebook-related

LUXMEGA
Australia
10 months using the app
Trackify X replied May 19, 2021

Hello friends at LUXMEGA

Thank you for leaving us this amazing review! We are happy we could assist you :-)

-Melissa & The Trackify Support Team

October 30, 2023

verry good and fast support i use this app in 3 diffrent stores works good

STEVE RICH
Switzerland
9 months using the app
Trackify X replied November 1, 2023

Hi there Steve Rich,

It is great that you took the time to leave this great review. We are happy to hear that you had good and fast support. Let us know if you need any assistance in the future.

The Trackify Support Team