Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities and user-friendly interface. It's praised for managing multiple Facebook Pixels, creating custom events without coding, and improving data quality. Many appreciate its exceptional customer support and seamless integration with other Shopify apps. It's known for optimizing Return on Ad Spend (ROAS) and is ideal for enhancing ad targeting and securing pixel data.

July 7, 2021

I installed this app to my store, but I got confused on how to set up properly in my store. Therefore, I contacted the customer service and there comes Tanmay. He is one of the trackify agents, and he helped me walk through the app and set up everything for me. He did a great job by being cooperative and very resourceful. I do appreciate all the great work he has done for me. Their app is one of the best out there. So check it out. it will help you run your ads properly and secure your data forever.

DIGNITY & LOVE
United States
7 months using the app
Trackify X replied July 12, 2021

Hello friends at DIGNITY & LOVE

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & The Trackify Support Team

June 24, 2021

Really enjoyed working with this app, it makes the pixel work a lot easier to understand and follow also the customer support they have is amazing I got the help of Tanmay B and he was really helpful.

The Yellow Drinks
Finland
7 months using the app
Trackify X replied June 28, 2021

Hello friends at The Yellow Drinks

We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!

-Melissa & The Trackify Support Team

February 9, 2021

Very helpful customer care . They are always available to help you and explane you everything clearly.

Silky Expert Pro
France
7 months using the app
Trackify X replied February 9, 2021

Hello to our friends from Silky Expert Pro

It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)

-Melissa & The Trackify Support Team

July 22, 2019

Not only is Trackify Awesome for what it does, the customer service is incredible.

I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful.

Thank you so much, Trackify!

Love in Faith
United States
7 months using the app
January 20, 2022

Amazing support team. I had issues with my site speed that was impacting the events on my pixel. The Trackify X team patiently walked me through setup, diagnosing the problem, then verifying that things were working properly on a new account.

Kindest Gifts
Canada
7 months using the app
Trackify X replied January 21, 2022

Hello, friends at Kindest Gifts

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

April 21, 2021

Really helpful and customer service will help you if you have any issues. absolutely worth it! Makes all FB issues so easy to handle

CloudyzZ Deutschland
Germany
7 months using the app
Trackify X replied April 26, 2021

Hello friends at CloudyzZ Deutschland

We are glad we were able to assist, thank you for leaving such a kind review! :-)

-Melissa & The Trackify Support Team

August 22, 2022

Great customer support answering questions, worth the cost just for that. Great for checking my facebook stats.

Aviddo
New Zealand
7 months using the app
Trackify X replied August 23, 2022

Hello, friends at Aviddo

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

July 13, 2021

Great support very qualified and track all the events!excellent service and the staff are polite and helpful for support!

ShasyMat
Italy
7 months using the app
Trackify X replied July 14, 2021

Hello friends at ShasyMat

Thank you so much for leaving us this great review! We appreciate it! :-)

-Melissa & The Trackify Support Team

February 5, 2023

support is 10 start. :)
never had this experience. Really like the app so far. Thanks for the support.

MOIASUN
United Kingdom
7 months using the app
Trackify X replied February 6, 2023

Hello to our friends at MOIASUN

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

November 12, 2021

Dylan was very helpful in setting up Trackify and making sure everything was able to run smoothly. Great service!

Lotus Flower Studio
United States
7 months using the app
Trackify X replied November 12, 2021

Hello, friends at Lotus Flower Studio

We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We wish you and your store all the best :-)

-Tanu & The Trackify Support Team