Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

Edited July 12, 2021

Tanmay is the best support! Very helpful and he gave me some great insights on UTM-parameters. BIG THANKS!

jouw-juweeltjes
Netherlands
9 months using the app
October 22, 2020

I've been using TrackifyX for the past 12 months or so and I am very happy with it. The customer service is world-class level! Their live chat feature is actually live-chat, and you can get in touch so easily and fast with their team and Thomas in case something went wrong or you need some extra help. I definitely recommend it!

Bold Uniq
United Kingdom
9 months using the app
Trackify X replied October 28, 2020

Hello to our friends from Bold Uniq,

Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. Hope Bold Uniq is super successful online! Cheers,

Sean & The TrackifyX Team

April 5, 2019

This app rocks! Not only does it put all my facebook tracking in place it allows me to create TONS of custom audiences instantly without wasting time.

Iconic Canvas
United States
9 months using the app
November 10, 2021

Great Support when facing problems, easy and time saving creation of custom audiences, 5/5 would recommend. Support replies fast compared to other apps, in case of doubt they hop on a call with you to figure out the issue in case you have one. Customer support staff was super friendly and patient. Best regards Appreciate the service -Phil

Homescaped
Germany
9 months using the app
Trackify X replied November 11, 2021

Hello, friends at Homescaped

We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-)

-Tanu & The Trackify Support Team

December 5, 2022

super helpful resolved my tracking issue and was able to remove wrong pixel for my store and add new pixel to correctlty track

AlinaFamily
United Kingdom
9 months using the app
Trackify X replied December 6, 2022

Hello to our friends at AlinaFamily

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Trackify Support Team

Edited September 8, 2021

Trackify is the most powerful app that can track the higher % for facebook events compare all the other apps i tested in the market. Great service. Also i added a second pixel in my shopify store and the app firing the events pretty well. Great job guys!

Viral Best De
Greece
9 months using the app
Trackify X replied September 9, 2021

Hello to our friends from Viral Best De

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-)

-Tanu & The Trackify Support Team

December 14, 2020

I have been using trackify for a few months now and their customer support is always on point! Like any software on the market, there's always glitches and hiccups. However, the team at trackify are always getting into the accounts and helping unlike other softwares where they just send you to a FAQ page. Thanks!

GenCrafts
United States
9 months using the app
Trackify X replied December 14, 2020

Hello to our friends from GenCrafts

Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online!

-Melissa & The Trackify Support Team

August 4, 2021

Excellent app and great customer service. They helped me set up everything correctly. Would recommend them!

Sefana
Belgium
9 months using the app
Trackify X replied August 6, 2021

Hello to our friends from Sefana

Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)

-Tanu & The Trackify Support Team

November 28, 2022

Ik werd supersnel geholpen! Werd gelijk uitgenodigd voor een zoomcall en het probleem was erg snel opgelost! Erg goede en vriendelijke klantenservice!

ConellaAmsterdam
Netherlands
9 months using the app
Trackify X replied November 28, 2022

Hallo aan onze vrienden bij ConellaAmsterdam

Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat ons ondersteuningsteam u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het nemen van de tijd om je feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen.

Proost,
Pushpesh en het Trackify-ondersteuningsteam

Edited May 27, 2024

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.

Once again thank you ALOT Deepanjoy! :)

Love The Amazing Support :) always good customer service!! :)

ONE ON TOP
United States
8 months using the app
Trackify X replied September 19, 2023

Hi there ONE ON TOP,

Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!

Stephanie and the Customer Support Team