Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

Edited March 21, 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Mijn winkel
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi Mijn winkel,

Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

May 13, 2024

Tanmay heeft me super goed geholpen met een probleem. Heel professioneel en snel met duidelijke uitleg. Dank je wel Tanmay en tot de volgende keer!!

Noor Store
Netherlands
11 days using the app
Trackify X replied May 15, 2024

Hallo Noor Store,

Dank u voor uw vriendelijke woorden! We zijn blij te horen dat ons teamlid Tanmay u zo goed heeft geholpen. Uw tevredenheid is onze prioriteit en we staan altijd klaar om te helpen. Nogmaals bedankt voor het delen!

May 16, 2024

Ik ben geholpen door Tanmay. Hij was heel vriendelijk, geduldig en erg behulpzaam. Geweldige geholpen en nu kan ik weer verder. Super bedankt Tanmay!

Selected by Miranda
Netherlands
6 days using the app
May 6, 2024

Tanmay heeft mij ongelofelijk goed geholpen, ik ben erg content met de wijze hoe hij mij te woord heeft gestaan! Veel dank !!!

Groeten,

Nadia

Annea
Netherlands
3 days using the app
Trackify X replied May 7, 2024

Beste Annea,

Bedankt voor je feedback! We zijn blij te horen dat Tanmay je zo goed heeft geholpen en dat je tevreden bent over de manier waarop hij je heeft bijgestaan. Als je nog verdere vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen.

November 28, 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

ESJA Fashion
Netherlands
5 months using the app
Trackify X replied December 1, 2023

Hello ESJA Fashion,

We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review.

The Support Team

March 8, 2024

duidelijk met goede support van Tanmay.

Excellent21 shop
Netherlands
About 2 months using the app
Trackify X replied March 11, 2024

Hallo Excellent21 shop,

Bedankt dat u de tijd heeft genomen om deze mooie recensie voor ons achter te laten! Tanmay is een rockster in ons team en we zijn blij dat hij een uitstekende klantervaring heeft kunnen bieden!

December 19, 2023

A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.

By Lou Amsterdam
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi Lou Amsterdam,

We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!

November 27, 2023

Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!

MooSnuggle
United Kingdom
5 months using the app
Trackify X replied November 28, 2023

Hello MooSnuggle,

We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.

The Support Team

December 15, 2023

Very good customer support!

Thank you Deepanjoy especially for your support!

TopDeals24
Germany
About 2 months using the app
Trackify X replied December 18, 2023

Hi TopDeals23,

Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!

Edited February 14, 2024

10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem

متجر نقطة
United States
8 months using the app
Trackify X replied November 27, 2023

Greetings!

Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.

The Support Team