Reviews (892)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

July 22, 2024

Everything was good. Tanmay helm me solve a problem for 5 minutes. I give 5 stars for this man

HYPEVENOM_BRAND
Poland
7 months using the app
Trackify X replied July 25, 2024

Hi HYPEVENOM_BRAND,

Thank you for your feedback! We're glad that our team member Tanmay could assist you quickly and efficiently. Customer service is key for us, and we strive to provide a great experience to all our customers.

Thanks for choosing our app!

August 7, 2024

Very Fast and knowledgable. Very helpful. Thank you

Stylist Addicts
United States
About 1 year using the app
Trackify X replied August 9, 2024

Hi Stylist Addicts,

Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible.

Thanks for choosing us!

July 29, 2024

Tanmay was very professional and fixed all the issues I encountered with my Pixel. He also took the time to explain all the features of the Trakify application, which I really appreciated

La Chattitude
Canada
About 1 month using the app
Trackify X replied August 1, 2024

Hi La Chattitude,

Thank you for your feedback! We’re delighted to hear that our team member Tanmay was able to address all your Pixel issues and provide a thorough explanation of the Trackify application features. We strive to offer comprehensive support and are glad Tanmay met your expectations.

Your satisfaction is our priority, and we're here to assist with anything else you might need!

July 20, 2024

Tanmay was great help, he set up up the full account within minutes. 5 star customer service.

Alvajo Clothing
Canada
3 months using the app
Trackify X replied July 23, 2024

Hi Alvajo Clothing,

Thank you for your feedback! We're thrilled to hear that our team member Tanmay provided you with excellent assistance and set up your account quickly. Providing top-notch customer service is very important to us.

Thank you for choosing our app!

November 13, 2024

Tanmay, Thank you for your help !

Zanaro
France
7 days using the app
Trackify X replied November 19, 2024

Hi Zanaro,

Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you. We appreciate your kind words and are happy to know you're satisfied with the support!

Thank you for choosing us!

July 15, 2024

Tanmay Thank you so much for your good help and service!!
Youre communication skills are very nice and clear!
Again thank you for installing the TikTok and Facebook.

Mytrendstore
Netherlands
7 months using the app
Trackify X replied July 16, 2024

Hi Mytrendstore,

Thank you for your feedback! We're glad our team member Tanmay could assist you with installing TikTok and Facebook. We strive to offer clear communication and great service to ensure your satisfaction.

Thanks for trusting us!

June 24, 2024

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

The OrthoCloud
United States
7 months using the app
Trackify X replied June 26, 2024

Hi The OrthoCloud,

Thank you for your review! We're thrilled to hear about your positive experience with our team member Tanmay. We're grateful for your kind words. Customer service is extremely important to us, and we're glad Tanmay could assist you so effectively.

Thank you for being a valued user!

October 8, 2024

Tanmay war eine super Hilfe und hat sofort mein Problem erkannt und mir bei allen meinen weitern Fragen eine Fachliche und Aussagekräftige Entscheidung treffen.

Vielen Dank für die Super Hilfe, könnte ich mehr Sterne geben wäre das aufjedenfall passiert.

Top Support!

Edelreich-Modehaus
Germany
About 2 months using the app
Trackify X replied October 14, 2024

Hallo Edelreich-Modehaus,

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Tanmay Ihnen schnell und fachkundig bei Ihrem Problem geholfen hat und auch Ihre weiteren Fragen kompetent beantwortet hat. Ihr Lob bedeutet uns viel, und wir schätzen Ihre Anerkennung unseres Supports.

Vielen Dank für Ihr Vertrauen in unseren Service!

September 16, 2024

Trackify support is very good specially etienne

Pawesome House
United States
4 months using the app
Trackify X replied September 18, 2024

Hi Pawesome House,

Thank you for your feedback! We're glad to hear that Etienne from our support team provided you with excellent assistance. Providing top-notch support is a priority for us, and we're happy to have met your expectations.

Thanks for choosing Trackify!

August 20, 2024

tanmay was very helpful and made the whole setup very easy. The whole experience was great

Steel Suppliers
United States
5 days using the app
Trackify X replied August 22, 2024

Hi Steel Suppliers,

Thank you for your feedback! We're delighted to hear that our team member Tanmay made the setup process easy and that your overall experience was great. We strive to provide excellent service, and it's rewarding to know we've achieved that.

Thanks for choosing our app!