Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

December 27, 2021

Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD

We Are The Boring Shop
United Arab Emirates
7 months using the app
Trackify X replied December 31, 2021

Hello to our friends from We Are The Boring Shop

We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

June 24, 2021

I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!

Peywish
Chile
7 months using the app
Trackify X replied June 28, 2021

Hello friends at Peywish

We are happy we could assist! Thank you for leaving us this great review :-)

-Melissa & The Trackify Support Team

July 7, 2021

I installed this app to my store, but I got confused on how to set up properly in my store. Therefore, I contacted the customer service and there comes Tanmay. He is one of the trackify agents, and he helped me walk through the app and set up everything for me. He did a great job by being cooperative and very resourceful. I do appreciate all the great work he has done for me. Their app is one of the best out there. So check it out. it will help you run your ads properly and secure your data forever.

DIGNITY & LOVE
United States
7 months using the app
Trackify X replied July 12, 2021

Hello friends at DIGNITY & LOVE

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & The Trackify Support Team

June 24, 2021

Really enjoyed working with this app, it makes the pixel work a lot easier to understand and follow also the customer support they have is amazing I got the help of Tanmay B and he was really helpful.

The Yellow Drinks
Finland
7 months using the app
Trackify X replied June 28, 2021

Hello friends at The Yellow Drinks

We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!

-Melissa & The Trackify Support Team

June 19, 2023

De metingen zijn accuraat en daarnaast hebben ze een fijne support die binnen 2 min antwoord geeft op je vragen middels een call. Heel fijn!

The Goodie Club
Netherlands
7 months using the app
Trackify X replied June 20, 2023

Hello to our friends at The Goodie Club

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

February 9, 2021

Very helpful customer care . They are always available to help you and explane you everything clearly.

Silky Expert Pro
France
7 months using the app
Trackify X replied February 9, 2021

Hello to our friends from Silky Expert Pro

It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)

-Melissa & The Trackify Support Team

July 22, 2019

Not only is Trackify Awesome for what it does, the customer service is incredible.

I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful.

Thank you so much, Trackify!

Love in Faith
United States
7 months using the app
January 20, 2022

Amazing support team. I had issues with my site speed that was impacting the events on my pixel. The Trackify X team patiently walked me through setup, diagnosing the problem, then verifying that things were working properly on a new account.

Kindest Gifts
Canada
7 months using the app
Trackify X replied January 21, 2022

Hello, friends at Kindest Gifts

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

April 21, 2021

Really helpful and customer service will help you if you have any issues. absolutely worth it! Makes all FB issues so easy to handle

CloudyzZ Deutschland
Germany
7 months using the app
Trackify X replied April 26, 2021

Hello friends at CloudyzZ Deutschland

We are glad we were able to assist, thank you for leaving such a kind review! :-)

-Melissa & The Trackify Support Team

August 22, 2022

Great customer support answering questions, worth the cost just for that. Great for checking my facebook stats.

Aviddo
New Zealand
7 months using the app
Trackify X replied August 23, 2022

Hello, friends at Aviddo

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team