Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

March 11, 2021

The team and Trackify and especially Tanmay have been super helpful, he has helped me to fix a few issues I spent a few days trying to work out. Some of the issues were related to the iOS update. I highly recommend using this app. I am about to launch the store and look forward to do that and use trackify!

NuSEAS Plastic freedom is our goal
United Kingdom
6 months using the app
Trackify X replied March 19, 2021

Hello friends at NuSEAS Plastic

We are happy we could assist you! Thank you for leaving this awesome 5 star review! We wish you and your store great success :-)

Melissa & The Trackify Support Team

October 20, 2020

I had an issue with a double firing of my Pixel, and their team was incredibly attentive in not only resolving my issue - but testing it with me and making sure it was taken care of. Great service - impeccable customer service!

Exhibit Los Angeles
United States
6 months using the app
Trackify X replied October 28, 2020

Hello to our friends from Exhibit Los Angeles,

We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let our team know that their assistance was very much appreciated :-)

Sean & The TrackifyX Team

January 18, 2021

Customer service helped me set it up. Really responsive and helpful. As for the pixel tracking...i'm hoping everything runs smoothly!

AirHalo™
United States
6 months using the app
Trackify X replied January 20, 2021

Hello to our friends from AirHalo™

Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online

-Melissa & The Trackify Support Team

June 29, 2020

Great app. It is easy to use with great tutorial videos and the customer service is second to none.

This is my second store using Trackify and it makes pixel tracking, custom audiences and LAA audiences much easier!

Highly recommend

Northbound Gear
Canada
6 months using the app
August 2, 2022

The app is so helpful for any Shopify store. I want to give a shoutout to the customer support team, in particular Deepanyjoy! He spent a half hour helping me set everything up! I used trackify about 2 years ago, the app was great, but the support team at the time was rude. My experience today really changed my mind about this team and app! Thank you!

cradleshop
United States
6 months using the app
Trackify X replied August 3, 2022

Hello, friends at cradleshop

Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

March 30, 2022

Good support. The guy from the support helped me well on a zoom meeting. Thanks for the effort. I recommend this app.

spitzendeals
Germany
6 months using the app
Trackify X replied March 30, 2022

Hello to our friends at spitzendeals

Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

November 30, 2021

The app is doing very well. I had issues with Facebook statistics, but now everything is ok. The support team is very reliable and fast. Dylan from the support give me all the details I need and check everything in my store to work perfectly. Thanks.

ProfiGadgets
Bulgaria
6 months using the app
Trackify X replied November 30, 2021

Hi, ProfiGadgets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with resolving the Facebook statistics issue. We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

November 30, 2021

Extremely helpful with any issues you experience! Communication with the team is always there when you need it.

Pillow Slidez™
United States
6 months using the app
Trackify X replied November 30, 2021

Hi, Pillow Slidez™,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

November 25, 2018

Thomas is very helpful and answered all questions thoroughly and patiently. Very wonderful. Great job!

ANITA-LAURENT
Australia
6 months using the app
October 13, 2022

Best app ever for audiences building, creating larger LLA & installing 2 pixels and CAPI without a developper.

VERZUS ALL Apparel
Canada
6 months using the app
Trackify X replied October 13, 2022

Hello to our friends at VERZUS ALL Apparel

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team