Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

January 27, 2021

Fabulous app that solves a lot of FB dilemmas. Great customer service all the way though setup, too. Thank you - shout out to Tanmay.

Vivalex Fertility
Australia
5 months using the app
Trackify X replied January 27, 2021

Hello to our friends from Vivalex Fertility

Thank you for leaving us this fabulous review! We really appreciate it! :-) We will let Tanmay know that his assistance is greatly appreciated :-)

-Melissa & The Trackify Support Team

November 18, 2020

This app takes Facebook's native pixel integration to a whole another level. Their support is prompt and very helpful.

Humble Tumble
United States
5 months using the app
Trackify X replied November 19, 2020

Hello to our friends from Humble Tumble

Thank you for leaving us this awesome review! Thanks as well for the kudos on our customer support! It is highly appreciated :-)

-Melissa & The Trackify Support Team

June 20, 2023

First of all, it tracks events much better than Facebook native pixel. Whenever you have a problem or don't understand something - the support is there to help you by answering all your questions and even setting up a quick Zoom call to maximise the quality of events tracking.
You can also use it for Snapchat and TikTok

Inspiratrice Ukraine
Germany
5 months using the app
Trackify X replied June 20, 2023

Hello to our friends at Inspiratrice Ukraine

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

July 26, 2018

awesome app and even better customer support. They responded so quickly and assisted me when I had just one simple problem!

Trendy Spots
United States
5 months using the app
September 2, 2023

A very good service! Deepanjoy took the time to explain everything to me :)

F&D Amsterdam
Netherlands
5 months using the app
Trackify X replied September 5, 2023

Hi F& Amsterdam,

Thank you for the kind words! We highly value Deepanjoy's work, and your review highlights the quality of service that he consistently provides our merchants. Thanks again for taking the time to leave us a review!

Stephanie and the Customer Support Team

June 1, 2023

very helpfull and nice in conversations too!

Yibberz.com
Netherlands
5 months using the app
Trackify X replied June 1, 2023

Hello to our friends at Yibberz.com

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

March 2, 2022

App is great, I had one small issue and they went above and beyond to get it fixed for me. Recommend this app to anyone since the new ios update ruined tracking this is a must have for all ecommerce people.

Seek Your Vision
United States
5 months using the app
Trackify X replied March 3, 2022

Hello to our friends from Seek Your Vision

Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! We appreciate the high recommendation.

Tanu & The Trackify Support Team

October 6, 2022

Best way to handle pixels from Facebook and Tiktok. I was concerned and a bit hesitant at first, then I realized this app is AWESOME! :D Thanks team!

PrintPanda™
Singapore
4 months using the app
Trackify X replied October 8, 2022

Hello to our friends at PrintPanda™

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

June 20, 2019

Very useful application. Would definitely recommend. Especially if you have any questions or problems they solve them instantly. I had a problem with the catalog that was not caused by Trackify, and within 2 hours they met with Facebook to learn the cause of the trouble. Absolutely useful application and a professional team.

Beneficencee
Türkiye
4 months using the app
October 25, 2022

Support are very helpfull, they do the best to help you to get the best results from trackify thank you

Minimart
Germany
4 months using the app
Trackify X replied October 27, 2022

Hello friends at Minimart

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team