Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

August 20, 2024

tanmay was very helpful and made the whole setup very easy. The whole experience was great

Steel Suppliers
United States
5 days using the app
Trackify X replied August 22, 2024

Hi Steel Suppliers,

Thank you for your feedback! We're delighted to hear that our team member Tanmay made the setup process easy and that your overall experience was great. We strive to provide excellent service, and it's rewarding to know we've achieved that.

Thanks for choosing our app!

June 24, 2024

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

The OrthoCloud
United States
7 months using the app
Trackify X replied June 26, 2024

Hi The OrthoCloud,

Thank you for your review! We're thrilled to hear about your positive experience with our team member Tanmay. We're grateful for your kind words. Customer service is extremely important to us, and we're glad Tanmay could assist you so effectively.

Thank you for being a valued user!

July 10, 2024

Thank you so much for your help, you made me understand it better than before. Thank you Mr. Tanmay

LatiShop.nl
Netherlands
3 months using the app
Trackify X replied July 15, 2024

Hi LatiShop.nl,

Thank you for your feedback! We are glad to hear that our team member Tanmay helped you understand the app better. Providing excellent customer service is very important to us.

Thank you for being a valued user!

November 8, 2024

The best pixel app on shopify , customer support helped me a lot. They are really caring. If u never use before , i suggest u to try it ;)

Nordic Gentlemen
United Kingdom
33 minutes using the app
Trackify X replied November 19, 2024

Hi Nordic Gentlemen,

Thanks for your great review! We're so glad to hear that you had a positive experience with our customer support team. We always aim to be helpful and caring, so it’s wonderful to know we were able to assist you.

We appreciate your recommendation and support!

November 8, 2024

Tanmay is super, thank you for the help ! :)

Colanero Milano
Switzerland
2 days using the app
Trackify X replied November 19, 2024

Hi Colanero Milano,

Thank you for your feedback! We're thrilled to hear that Tanmay was able to assist you so well. He truly goes above and beyond to help.

We appreciate your kind words and support!

September 9, 2024

great support, they always go above and beyond

Garden Of Eden
United States
About 1 month using the app
Trackify X replied September 12, 2024

Hi Garden Of Eden,

Thank you for your feedback! We're thrilled to hear that our support team consistently goes above and beyond to assist you. Providing exceptional service is our priority, and we're glad to have met your expectations.

Thanks for being a valued user!

September 24, 2024

Tanmay is alway available for jump in the call and resolve all the issues. Thanks so much!

RPG Maps Forge
Romania
8 days using the app
Trackify X replied September 29, 2024

Hi RPG Maps Forge,

Thank you for your feedback! We're happy to hear that Tanmay has been consistently available to jump on calls and resolve your issues. Providing prompt and efficient support is key for us.

Thanks for choosing our app!

July 13, 2024

Very quick response to double check everything is correct, and app seems to be working well. Have ads scheduled right now, hoping it does a much better job tracking than facebook.

Armonia
United States
10 days using the app
Trackify X replied July 15, 2024

Hi Armonia,

Thank you for your review! We're glad to hear that our quick response helped ensure everything is running smoothly with the app. We're confident it will perform well for your ad tracking needs.

Thanks for choosing our app!

June 26, 2024

Best Tracking pp on Shopify and the supportTrackify is hands down the best tracking app on Shopify. It provides accurate and detailed insights that are essential for my business.

Special thanks to Tanmay from the support team for his excellent help. Highly recommend!I recieved from

Smael South Africa
South Africa
8 months using the app
Trackify X replied July 1, 2024

Hi Smael South Africa,

Thank you for your feedback! We're glad to hear that our app is providing the detailed insights your business needs. We're pleased to know that our team member Tanmay was able to assist you effectively. Quality customer support is key to us.

Thank you for your recommendation!

June 29, 2024

great fast customer service, Tanmay was of great help and I was able to jump on a call with him to solve my issues, awesome!!

Infinityloyal
Germany
About 1 year using the app
Trackify X replied July 1, 2024

Hi Infinityloyal,

Thank you for your review! We're pleased to hear that you received great, fast customer service and that Tanmay was able to assist you on a call. Providing timely and effective support is one of our top priorities.

Thank you for trusting us!