Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

November 27, 2020

Support is very attentive. Best way to backup your data and organize segmenting process. Highly recommended.

Nu Life Hacks Store ( Life Hacks Products )
United States
4 months using the app
Trackify X replied November 30, 2020

Hello to our friends from Nu Life Hacks Store

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & The Trackify Support Team

October 19, 2022

Trackify is great. Support is even greater. I'm new to FB and had an issue with my setup. I used the chat to get help, and the support agent initiated a Zoom meeting for screen share. He showed me where I had missed some steps and helped me understand what was happening. A big shout out to Dylan Green, Trackify's support agent.

Rebel Road Design
United States
4 months using the app
Trackify X replied October 20, 2022

Hello to our friends at Rebel Road Design

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

October 15, 2022

Ich habe gemeinsam mit Deepanjoy mein Facebook Problem gelöst wo mir Shopify leider auch nicht helfen konnte.. Er hat mir die alternative Trackify vorgeschlagen und alles super eingerichtet. Ich bin sehr zufrieden. Vielen Dank!

Londrea
Austria
4 months using the app
Trackify X replied October 15, 2022

Hallo an unsere Freunde bei Londrea

Vielen Dank, dass Sie Ihre Bewertung mit uns und der Community teilen. Wir freuen uns zu erfahren, dass unser Support-Team Ihnen helfen konnte. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun.

Prost,
Pushpesh und das Trackify-Support-Team

December 1, 2022

Really great support. answered quickly and efficiently and helped me super. thank you! I have no experience with the app itself.

trendly.ch
Switzerland
4 months using the app
Trackify X replied December 6, 2022

Hello to our friends at trendly.ch

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

June 23, 2023

Very lightning fast support. Connects in minutes and helps to setup all nescessary steps. Let's see how the tracking will increase snd become better and better

Miso Hero
Germany
4 months using the app
Trackify X replied June 26, 2023

Hello to our friends at Miso Hero

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Stephanie & The Trackify Support Team

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Abebe+Booker
United States
4 months using the app
Trackify X replied July 7, 2023

Hi Abebe+Booker,

Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.

Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!

Stephanie and the Customer Support Team

January 21, 2020

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel.

The catalog uploader is stupid simple to use.

Being able to create multiple lookalike audiences is worth it's weight in gold.

We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

WINPRO Blood Protein Supplements For Dogs
United States
4 months using the app
December 7, 2021

Amazing customer support! I'm more than happy. They helped me with all the questions I had. Highly recommend. The app is exactly what I need.

Brook & Simon
United States
4 months using the app
Trackify X replied December 8, 2021

Hello, friends at Brook & Simon

We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) Thank you for this great recommendation.

-Tanu & The Trackify Support Team

May 23, 2023

Klantenservice is super goed! Deepanjoy is heel erg behulpzaam en hij kan alles goed uitleggen en alle vragen snel beantwoorden. Topper! Zal iedereen aanraden!

Alluxury trends
Netherlands
4 months using the app
Trackify X replied May 25, 2023

Hello to our friends at Alluxury trends

Bedankt voor uw lovende recensie. We zijn zo blij om te horen dat je geniet van Trackify X. We zijn blij dat Deepanjoy je heeft kunnen helpen. We vinden het geweldig om u als klant te hebben en we zijn er altijd om uw Shopify-winkel te helpen slagen!

Tanu & The Trackify Support Team

January 4, 2019

The app is good at what it needs to do, the service and support is the best I ever seen by Shopify developers.
I had my Facebook Business account really messed up prior to using the app, and their agents didn't solve my problem. Trackify's team went over and beyond to make it work for me- dedicated videos for my account, remote controlled sessions into the night, and all with a great professional attitude.
STOP hesitating- install it now!

American Horse
Portugal
4 months using the app