Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

November 1, 2023

I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!

Chicco Fashion House
Belgium
3 months using the app
Trackify X replied November 2, 2023

Greetings Chicco Fashion House,

We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant!

The Trackify Support Team

September 5, 2018

I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !

Chris White Store
United States
3 months using the app
September 13, 2021

I have just received top-notch assistance from Tanmay who just guided me through my tracking issues, a very polite guy, very friendly! Thank you so much! a much deserved 5 stars, I recommend!

HokJor Cosmetics
Belgium
3 months using the app
Trackify X replied September 14, 2021

Hello friends at HokJor Cosmetics

We appreciate you for leaving this awesome review! We are happy Tanmay was able to assist you, we will relay your kudos to Tanmay ;-) Thank you for this great recommendation :-)

-Tanu & The Trackify Support Team

April 27, 2023

Great Experience with receiving help with set up. Everything was taken care of for me. Thank you for your assistance Deepanjoy!

Diamond Nutrition
United States
3 months using the app
Trackify X replied April 28, 2023

Hello to our friends at Diamond Nutrition

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

May 13, 2021

had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !

Chatvabien-shop™
France
3 months using the app
Trackify X replied May 13, 2021

Hello friends at Chatvabien-shop™

We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-)

-Melissa & The Trackify Support Team

April 29, 2021

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Nice Movie Posters
United States
3 months using the app
Trackify X replied May 3, 2021

Hello friends at Nice Movie Posters

We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!

-Melissa & The Trackify Support Team

August 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Netherlands
3 months using the app
Trackify X replied August 21, 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team

July 9, 2021

Had a great call with Tanmay who helped me to optimise my settings and resolve a few issues with our Pixel. It's so good to have someone to ask about pixel issues. Thank you!

Oh & Co Collective
New Zealand
3 months using the app
Trackify X replied July 12, 2021

Hello friends at Oh & Co Collective

Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have!

-Melissa & The Trackify Support Team

May 8, 2023

Very helpful team thank you!

YOURBESTDEAL.CH
Switzerland
3 months using the app
Trackify X replied May 9, 2023

Hello to our friends at YOURBESTDEAL.CH

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

April 12, 2018

Best app ever......................

Beeknee
United States
3 months using the app