Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

October 24, 2016

The facebook group that you get when you become a subscriber of this app is worth many times the meagre sum you pay to use this app. It has a mindblowing amount of features, and makes installing the pixel extremely easy for newbies. It took me only about 20 mins to figure out how to set it up correctly (something that will take most users 20 hours to learn, easily).

I love it!

Epic Gear Vault
United States
3 months using the app
November 15, 2023

TOP SERVICE! Ik ben echt super goed geholpen met het instellen van mijn tiktok én facbeook pixel. Zelfs met de huidige updates met facebook en de taal barriere uitstekend geholpen. Echt top.

LUMIXTORE
Netherlands
3 months using the app
Trackify X replied November 16, 2023

Hallo daar LUMIXTORE,

Bedankt voor deze geweldige recensie! We zijn blij te horen dat je je TikTok- en Facebook-instellingen hebt kunnen krijgen zoals je wilde dat ze eruitzagen, zelfs met de taalbarrière. We zijn hier om te helpen op elk moment!

Het ondersteuningsteam

May 5, 2023

Great app and best customer support ! Thanks Dylan for helping me out...Appreciated man for your efforts

Smartypicks
Canada
3 months using the app
Trackify X replied May 9, 2023

Hello, friends at Smartypicks

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

September 5, 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Tiny Travelrs
United States
3 months using the app
Trackify X replied September 7, 2023

Hi there Tiny Travelrs,

We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help.

Stephanie and the Customer Support Team

Edited January 8, 2020

Great app and absolutely amazing customer experience!
Would highly recommend!
Just installed it for my store and seems really good so far.

Smartcrate.de
Germany
3 months using the app
December 13, 2022

* The user interface is well-designed and easy to navigate.
* The app loads quickly and is responsive.
* Great support.

sandor-jewelry
Romania
3 months using the app
Trackify X replied December 13, 2022

Hello to our friends at sandor-jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

September 6, 2022

Customer support is very important to me and this guys just knocked it out of the park. The team helped me set up and configure the app within minutes on a Skype call and got me up and running in no time.
I'll update later once I've used the app for a while to speak about functionality, but so far I'm impressed!

Essential Lite
United States
3 months using the app
Trackify X replied September 7, 2022

Hello to our friends at Essential Lite

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

May 2, 2022

ben goed geholpen door sunny, hij heeft de tijd genomen voor me en me stap voor stap door het proces begeleid

Jusky
Netherlands
3 months using the app
Trackify X replied May 2, 2022

Hallo aan onze vrienden bij Jusky

Bedankt voor de geweldige recensie. We zijn zo blij om te horen dat je van Trackify X geniet. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor je hebben bereikt. Wij wensen u en uw winkel veel succes!

Proost,
Pushpesh en het Trackify-ondersteuningsteam

May 18, 2023

I had problems with my pixel not tracking properly and deepanjoy helped me set it up so everything was fine. very happy with the service and everything was taken care of quickly

Vedola
Netherlands
2 months using the app
Trackify X replied May 18, 2023

Hello to our friends at Vedola

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

August 18, 2021

Great Service. Support is quick to answer and will solve any issue with the app. Will not fix IOS14 tracking issue though.

Andliga smycken
Germany
2 months using the app
Trackify X replied August 20, 2021

Hello friends at Andliga smycken

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this!

-Tanu& The Trackify Support Team