Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities and user-friendly interface. It's praised for managing multiple Facebook Pixels, creating custom events without coding, and improving data quality. Many appreciate its exceptional customer support and seamless integration with other Shopify apps. It's known for optimizing Return on Ad Spend (ROAS) and is ideal for enhancing ad targeting and securing pixel data.

October 25, 2023

Exactly what I was after and great support. Thank you.

Affinity
United Kingdom
5 months using the app
Trackify X replied October 31, 2023

Hi there Affinity,

Thanks for leaving this great review. It is great that you have found what you needed to support your store and that you were able to get the results that you needed through the support team.

The Trackify Support Team

October 18, 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

WeGotEverythingPhilippines
Philippines
About 1 year using the app
Trackify X replied October 19, 2023

Greetings WeGotEverythingPhilippines,

It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us!

The Trackify Support Team

September 7, 2023

I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended

DailyWishBox
United States
5 months using the app
Trackify X replied September 11, 2023

Greetings DailyWishBox,

We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything!

Stephanie and the Customer Support Team

September 29, 2023

Deepanjoy helped me with all the setup facebook pixel, he did it very quickly and was willing to answer all my questions, very friendly and kind ! thank you sooooo much. See you soon! Hasta la pasta! :D

Treendyshop
United States
5 months using the app
Trackify X replied October 2, 2023

Hello Treendyshop,

Thanks for taking the time to leave this great review. We are glad you reached out for support and Deepanjoy was able to quickly assist you with your setup. We are sure you will benefit from Trackify X Facebook Pixel.

The Trackify support team

September 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

The Sparkle Place
United States
About 1 month using the app
Trackify X replied September 21, 2023

Greetings The Sparkle Place,

Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!

The Trackify Support Team

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Abebe+Booker
United States
4 months using the app
Trackify X replied July 7, 2023

Hi Abebe+Booker,

Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store.

Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs!

Stephanie and the Customer Support Team

August 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

OrthoWalk
Netherlands
3 months using the app
Trackify X replied August 21, 2023

Hello there OrthoWalk,

Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful.

Stephanie & The Customer Support Team

September 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional.

Looking forward to use the app for enhanced data.

Protecta
India
20 days using the app
Trackify X replied October 2, 2023

Greetings Protecta,

It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business.

The Trackify support team

October 27, 2023

The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.

YuvaFlowers
India
13 days using the app
Trackify X replied October 31, 2023

Hi YuvaFlowers,

It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything!

The Trackify Support Team

September 5, 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Tiny Travelrs
United States
3 months using the app
Trackify X replied September 7, 2023

Hi there Tiny Travelrs,

We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help.

Stephanie and the Customer Support Team