Reviews (905)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer service and efficient pixel setup and tracking, particularly for Facebook and TikTok ads. They value its user-friendly interface and seamless Shopify integration, which enhances advertising campaign management and significantly improves data accuracy and ROAS. The educational support and quick problem resolution contribute to its reliability and long-term merchant satisfaction.

September 16, 2024

Trackify support is very good specially etienne

Pawesome House
United States
4 months using the app
Trackify X replied September 18, 2024

Hi Pawesome House,

Thank you for your feedback! We're glad to hear that Etienne from our support team provided you with excellent assistance. Providing top-notch support is a priority for us, and we're happy to have met your expectations.

Thanks for choosing Trackify!

October 31, 2024

Tanmay best support thank you

Cevery
Germany
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Cevery,

Thank you for your feedback! We're delighted to hear that you had a great experience with Tanmay's support. Providing excellent service is our priority, and we're glad he could assist you effectively.

We appreciate your support!

July 11, 2024

Tanmay helped me a lot today with understanding how the Facebook pixel works and how to properly intergate it through Trackify. Absolutely positive experience. Everything was clear.

Posture Pro Fix
United States
About 3 years using the app
Trackify X replied July 15, 2024

Hi Posture Pro Fix,

Thank you for your review! We're glad to hear that our team member Tanmay helped you understand how the Facebook pixel works and how to integrate it through Trackify. Providing excellent customer service is very important to us.

Thanks for your support!

August 13, 2024

v good experience with tanmay very punctual good experience

PIXICART
India
Almost 2 years using the app
Trackify X replied August 14, 2024

Hi PIXICART,

Thank you for sharing your experience! We're glad to hear that Tanmay provided you with punctual and excellent service.

We appreciate your feedback!

November 22, 2024

Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!

MOLINARI GIOIELLI
Italy
2 months using the app
Trackify X replied December 3, 2024

Ciao MOLINARI GIOIELLI,

Grazie per il tuo feedback! Siamo felici di sapere che Tanmay è stato in grado di risolvere rapidamente il tuo problema con il suo supporto esperto.

Apprezziamo molto il tuo supporto!

January 28, 2025

geat job

Nirvanian
United States
32 minutes using the app
June 24, 2024

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

The OrthoCloud
United States
7 months using the app
Trackify X replied June 26, 2024

Hi The OrthoCloud,

Thank you for your review! We're thrilled to hear about your positive experience with our team member Tanmay. We're grateful for your kind words. Customer service is extremely important to us, and we're glad Tanmay could assist you so effectively.

Thank you for being a valued user!

July 22, 2024

Everything was good. Tanmay helm me solve a problem for 5 minutes. I give 5 stars for this man

HYPEVENOM_BRAND
Poland
7 months using the app
Trackify X replied July 25, 2024

Hi HYPEVENOM_BRAND,

Thank you for your feedback! We're glad that our team member Tanmay could assist you quickly and efficiently. Customer service is key for us, and we strive to provide a great experience to all our customers.

Thanks for choosing our app!

September 9, 2024

great support, they always go above and beyond

Garden Of Eden
United States
About 1 month using the app
Trackify X replied September 12, 2024

Hi Garden Of Eden,

Thank you for your feedback! We're thrilled to hear that our support team consistently goes above and beyond to assist you. Providing exceptional service is our priority, and we're glad to have met your expectations.

Thanks for being a valued user!

August 7, 2024

Very Fast and knowledgable. Very helpful. Thank you

Stylist Addicts
United States
About 1 year using the app
Trackify X replied August 9, 2024

Hi Stylist Addicts,

Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible.

Thanks for choosing us!