Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

September 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

GOJI REPUBLIC
Romania
11 months using the app
Trackify X replied September 5, 2023

Hi GOJI REPUBLIC,

We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support!

Stephanie and the Customer Support Team

November 15, 2023

TOP SERVICE! Ik ben echt super goed geholpen met het instellen van mijn tiktok én facbeook pixel. Zelfs met de huidige updates met facebook en de taal barriere uitstekend geholpen. Echt top.

LUMIXTORE
Netherlands
3 months using the app
Trackify X replied November 16, 2023

Hallo daar LUMIXTORE,

Bedankt voor deze geweldige recensie! We zijn blij te horen dat je je TikTok- en Facebook-instellingen hebt kunnen krijgen zoals je wilde dat ze eruitzagen, zelfs met de taalbarrière. We zijn hier om te helpen op elk moment!

Het ondersteuningsteam

March 22, 2024

Tanmay heeft ons goed geholpen, erg duidelijk en erg veel geduld. TOP!

NEIVAZ
Netherlands
1 day using the app
Trackify X replied March 25, 2024

Hallo NEIVAZ,

Hartelijk dank voor de vriendelijke woorden! We zijn erg trots op de kwaliteit van ons ondersteuningsteam en zijn blij om te horen dat je een geweldige ervaring hebt gehad met Tanmay. Proost!

June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

GoodVibes Heaven
Portugal
Almost 5 years using the app
Trackify X replied June 1, 2023

Hello to our friends at GoodVibes Heaven

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

Edited September 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Munay Creations
United States
14 days using the app
Trackify X replied September 22, 2023

Hi Munay Creations,

Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

March 26, 2024

Ik ben vriendelijk en duidelijk geholpen door Tanmay.

Serola
Netherlands
About 22 hours using the app
Trackify X replied March 28, 2024

Hallo Serola,

Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Tanmay is een uitstekend lid van ons team, het is erg leuk om zulke positieve feedback over hem te ontvangen. Neem gerust altijd contact met ons op voor eventuele toekomstige hulp!

October 30, 2023

Excellent, fast support! I recommend

My Store
Canada
3 months using the app
Trackify X replied October 31, 2023

Hi there My Store,

Thanks for leaving this great review. We appreciate that you got quick support with your store needs. We are here to help!

The Trackify Support Team

June 2, 2023

Great application, I didn't know how to do everything myself, the friendly support set everything up for me in 5 minutes without waiting and everything works great! Great application and excellent, very kind and helpful support. All recommendations!

KnieMedical
United States
About 1 month using the app
Trackify X replied June 5, 2023

Hi KnieMedical,

Thank you for the glowing review! We take great pride in the quality of our customer support team, and we're thrilled that we were able to provide you with a top notch customer experience.

Tanu & The Trackify Support Team

June 20, 2023

First of all, it tracks events much better than Facebook native pixel. Whenever you have a problem or don't understand something - the support is there to help you by answering all your questions and even setting up a quick Zoom call to maximise the quality of events tracking.
You can also use it for Snapchat and TikTok

Inspiratrice Ukraine
Germany
5 months using the app
Trackify X replied June 20, 2023

Hello to our friends at Inspiratrice Ukraine

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

August 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Gipfelgaudi Store
Germany
Over 2 years using the app
Trackify X replied August 10, 2023

Greetings Gipfelgaudi Store,

Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store.

Stephanie & the Customer Support Team