Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

April 8, 2023

Excellent service and support! The integration of the app is super simple and straightforward. The Trackify team even gave me a 10% discount. Thank you!

PainlessPro.co.uk
United States
24 days using the app
Trackify X replied April 10, 2023

Hello to our friends at PainlessPro.co.uk

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Trackify Support Team

April 23, 2021

Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!

Foreign G Beauty
United States
24 days using the app
Trackify X replied April 27, 2021

Hello friends at Foreign G Beauty

Thank you for leaving us this great recommendation! We appreciate your support, we will let Tanmay know that his assistance was greatly appreciated :-)

-Melissa & The Trackify Support Team

July 17, 2019

Trackify is an incredible app and comes with fantastic customer service. I had some initial troubles setting everything up that were my fault and the support team was nothing but helpful.

cometessentials
United States
23 days using the app
February 1, 2019

Great tool, very very powerful when wanting to create niche stores. Great support. The usage of tags and having backup pixels puts your mind at ease with all your data

The Gadget Suite
Australia
22 days using the app
April 24, 2021

Realy friendly support, answered also in the middle of the night at 12.43 am.
Apart from that it delivers accurate results.

Edelhand
Switzerland
22 days using the app
Trackify X replied April 27, 2021

Hello friends at Edelhand

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & The Trackify Support Team

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment.

Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Restorativplus
United Kingdom
22 days using the app
Trackify X replied July 13, 2023

Hi there Restorativplus,

Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify.

Stephanie & the Customer Support Team

May 15, 2023

The app works fine, "Deepanjoy" one of the customer representatives is great and helpful. He quickly and expertly solved all our problems. Many Thanks.

Pelanir
United Kingdom
22 days using the app
Trackify X replied May 15, 2023

Hello to our friends at Pelanir

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

Edited October 1, 2019

Had some problems when registering but got in contact and got quick service. Excited to see what Trackify can do!

BLXCK Sweden
Sweden
22 days using the app
August 30, 2019

I never write reviews but the ease of use and the immediate customer service response from the creator of the app is astounding. The app is seamless, their FAQs cover everything, highly recommend.

Selfkaire
United States
21 days using the app
January 18, 2022

Hello everybody,
I had inaccurate record from my store to Facebook Ad, I did the impossible at the event manager to get it right but same thing until I found Trackify X app, now everything is perfect, they even helped me by inspecting my store . I'm really grateful of Dylan from Trackify.

SARbelt
United States
21 days using the app
Trackify X replied January 19, 2022

Hello to our friends from SARbelt

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X app. Dylan is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Trackify Support Team