Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

October 27, 2023

The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.

YuvaFlowers
India
13 days using the app
Trackify X replied October 31, 2023

Hi YuvaFlowers,

It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything!

The Trackify Support Team

June 9, 2023

The Trackify X app provides a seamless integration of Facebook Pixel with Shopify, offering settings that are easy to understand. Moreover, you can rely on our dedicated support team, available 24/7, to assist you throughout the process.

parissplendeur
United States
13 days using the app
Trackify X replied June 12, 2023

Hello to our friends at parissplendeur

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

July 18, 2022

Some of the settings are a bit confusing and hard to understand, but for what I needed this for (getting accurate pixel data) it works really well (so far, at least... only been using it for a day). If your ads manager isn't giving you accurate data since iOS 14 then I'd definitely recommend this

Buddha's Belly
United Kingdom
13 days using the app
Trackify X replied July 20, 2022

Hello to our friends at Buddha's Belly

Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!

Tanu & The Trackify Support Team

October 18, 2021

Nice service. Nice app. Nice and fast support! If you want an app to solve your pixel's problems, this is the best!

Gantis
Italy
13 days using the app
Trackify X replied October 19, 2021

Hello, friends at Gantis

We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-)

Tanu & The Trackify Support Team

April 10, 2020

Excelent service. I have not used it so far but I believe it will work fine. I want to mention that the customer service was top 5/5. Thanks!

Oxenn
United States
13 days using the app
September 6, 2022

Great customer support! I downloaded the app, had some doubts if i was doing all correctly, and someone immediately jumped on a zoom call with me!
Remomended.

narebeauty
United States
13 days using the app
Trackify X replied September 7, 2022

Hello to our friends at narebeauty

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

March 2, 2022

Great support, App show accurate reports. very helpful. We have been using it for several days now, and we see some reports that could help us scale our ads.

Almadeloto
United States
12 days using the app
Trackify X replied March 3, 2022

Hello to our friends from Almadeloto

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

June 3, 2022

Fantastic customer support!! Deepanjoy was extremely patient and helpful, great experience! App is good too

Geminia
United States
12 days using the app
Trackify X replied June 3, 2022

Hello to our friends from Geminia

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

October 20, 2022

I have a problem to install trackify and thanks to Dylan for helping me out. Good to talk to you. Thanks

letshopcrazy
Australia
12 days using the app
Trackify X replied October 20, 2022

Hello to our friends at letshopcrazy

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Meppel24
Netherlands
12 days using the app
Trackify X replied September 5, 2023

Hi Meppel24,

Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help!

Stephanie and the Customer Support Team