Reviews (887)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

June 12, 2023

Very good customer service, they helped me immediately! The results are easy to read, very good app!

Cassita
Belgium
12 days using the app
Trackify X replied June 14, 2023

Hello to our friends at Cassita

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

June 26, 2021

Really great support. I requested support from Tanmay at 2AM and he sent me a zoom link asap and very patiently helped me out and cleared all my doubts! Love the customer service these guys have!

Organic Brews
India
12 days using the app
Trackify X replied June 29, 2021

Hello friends at Organic Brews

We are happy Tanmay could assist! We wish you and your store all the best! :-)

-Melissa & The Trackify Support Team

April 24, 2018

Trackify has been amazing, especially since we have SO MANY products to keep track of (over 3000). Thomas has been phenomenal as well in taking the time to answer questions and help us figure some things out. Can't recommend enough!

Waggz Apparel
United States
11 days using the app
April 27, 2023

Literally the BEST support I have had from any app on Shopify and the solution is great and fairly priced.

Rapid Flow
Switzerland
11 days using the app
Trackify X replied April 28, 2023

Hello to our friends at Rapid Flow

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

April 16, 2021

Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!

LilleNova
Denmark
10 days using the app
Trackify X replied April 17, 2021

Hello friends at LilleNova

Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Trackify Support Team

December 5, 2022

Interesting app. We'll see how it performs, It looks good so far. Running it here: https://shop.clickmarkets.co.uk/ Support sorted out an issue for me via Google Meeting. Great service.

shop.clickmarkets.co.uk
United Kingdom
10 days using the app
Trackify X replied December 6, 2022

Hello, friends at shop.clickmarkets.co.uk

We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

January 9, 2021

Customer service is great. They helped me figure out a pixel firing issue that wasn't related to their app

Shining Captions
United States
9 days using the app
Trackify X replied January 12, 2021

Hello to our friends from Shining Captions

Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-)

-Melissa & The Trackify Support Team

January 5, 2022

He helped me a lot with an issue i was not able to fix. Great support!!! a lot of patient e very competent

babiesafe
Saudi Arabia
9 days using the app
Trackify X replied January 6, 2022

Hello friends at babiesafe

We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-)

Tanu & The Trackify Support Team

February 7, 2023

Awesome!!! This is my first time using the app and the support guy made a meeting call to help me see if I had set up the pixel correctly and that everything was working.

Super nice and professional!

Highly recommended app!

Chic Planners
Italy
9 days using the app
Trackify X replied February 9, 2023

Hello to our friends at Chic Planners

Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Cheers,
Pushpesh & the Trackify Support Team

Edited May 28, 2021

This app track all the events correctly, and the support is very helpful. They even scheduled a call with me to help me on my issues. Highly recommended for advertisers who need multi pixels

Kclot
United States
9 days using the app
Trackify X replied June 1, 2021

Hello friends at Kclot

Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & The Trackify Support Team