Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

June 3, 2022

Fantastic customer support!! Deepanjoy was extremely patient and helpful, great experience! App is good too

Geminia
United States
12 days using the app
Trackify X replied June 3, 2022

Hello to our friends from Geminia

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

October 20, 2022

I have a problem to install trackify and thanks to Dylan for helping me out. Good to talk to you. Thanks

letshopcrazy
Australia
12 days using the app
Trackify X replied October 20, 2022

Hello to our friends at letshopcrazy

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Meppel24
Netherlands
12 days using the app
Trackify X replied September 5, 2023

Hi Meppel24,

Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help!

Stephanie and the Customer Support Team

December 1, 2021

Was a great help, got my account sorted straight away! Dylan helped through a zoom meeting and made sure it was working correctly.

Landooz
United Kingdom
12 days using the app
Trackify X replied December 3, 2021

Hi, Landooz,

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Trackify Support Team

September 13, 2021

I love the support from Tanmay!
Thanks, good app.
It helps me with my tracking.
I really liked the support

Suki Mats™
Belgium
12 days using the app
Trackify X replied September 14, 2021

Hello, friends at Suki Mats™

We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Tanmay was such a great help to you! :-)

-Tanu & The Trackify Support Team

June 12, 2023

Very good customer service, they helped me immediately! The results are easy to read, very good app!

Cassita
Belgium
12 days using the app
Trackify X replied June 14, 2023

Hello to our friends at Cassita

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Trackify Support Team

June 26, 2021

Really great support. I requested support from Tanmay at 2AM and he sent me a zoom link asap and very patiently helped me out and cleared all my doubts! Love the customer service these guys have!

Organic Brews
India
12 days using the app
Trackify X replied June 29, 2021

Hello friends at Organic Brews

We are happy Tanmay could assist! We wish you and your store all the best! :-)

-Melissa & The Trackify Support Team

April 24, 2018

Trackify has been amazing, especially since we have SO MANY products to keep track of (over 3000). Thomas has been phenomenal as well in taking the time to answer questions and help us figure some things out. Can't recommend enough!

Waggz Apparel
United States
11 days using the app
April 27, 2023

Literally the BEST support I have had from any app on Shopify and the solution is great and fairly priced.

Rapid Flow
Switzerland
11 days using the app
Trackify X replied April 28, 2023

Hello to our friends at Rapid Flow

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

April 16, 2021

Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!

LilleNova
Denmark
10 days using the app
Trackify X replied April 17, 2021

Hello friends at LilleNova

Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Trackify Support Team