Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

August 22, 2022

Fast customer support, made the process 10x easier. I am thankful for Deepanjoy for helping me through the setup process and answering all my questions.

CenteMind
United States
6 days using the app
Trackify X replied August 23, 2022

Hello to our friends from CenteMind

Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

November 9, 2023

Customer service is exceptionally responsive, thanks!

giftitsimple
United States
6 days using the app
Trackify X replied November 10, 2023

Hi there giftitsimple,

We appreciate this great review and for you taking the time to leave it! We take pride in offering our support services to assist merchants such as you with anything that you need. Thanks again!

The Support Team

July 6, 2021

Stunning customer support from Dylan. Answered very fast and did everything to help me. Thanks again!

North Moose
Netherlands
6 days using the app
Trackify X replied July 8, 2021

Hello friends at North Moose

Thank you for this thoughtful review! We really appreciate it! We will let Dylan know that his assistance was highly appreciated! :-)

-Melissa & The Trackify Support Team

July 9, 2021

The support chat was very satisfactory and I am sure it will improve my ads tracking. I had a bad experience with a similar app like trackify, but with trackify it is very easy because you can contact their chat support anytime and the application is accurate.

InstaSnapup
India
6 days using the app
Trackify X replied July 12, 2021

Hello friends at InstaSnapup

Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-)

-Melissa & The Trackify Support Team

October 15, 2023

Great support , the customer support helped me right away when they noticed that I didn't install my pixel correct and gave me tips to better tracking with UTM

Veroda
Netherlands
6 days using the app
Trackify X replied October 16, 2023

Hi there Veroda,

Thanks for reaching out to our support for assistance! We appreciate that we were able to help you with your pixel installation to help the performance of Trackify. Thank you for leaving us this great review!

The Trackify support team

July 26, 2021

Awsome application, the support are excelent as they set up everything for you, so everything goes well, don't hesitate

4 Seasons Baby
United Kingdom
6 days using the app
Trackify X replied July 27, 2021

Hello to our friends from 4 Seasons Baby

It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-)

-Tanu & The Trackify Support Team

April 5, 2022

Thanks. They responded quickly and contacted me via zoom. After 15 minutes everything was installed and all problems were fixed.

tarazzfx
Ukraine
6 days using the app
Trackify X replied April 7, 2022

Hello to our friends at tarazzfx

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Trackify Support Team

Edited January 21, 2021

Awesome app and awesome support. Downloaded the app. and had someone from support help me through the setup immediately. within 5 minutes i was setup with the basics. This app is very robust and server-side events are a great addition!

Everest Shoes
Canada
6 days using the app
Trackify X replied January 26, 2021

Hello to our friends from Everest Shoes

Thank you for leaving us this awesome review! We really appreciate it! We are happy we could assist you :-)

-Melissa & The Trackify Support Team

September 21, 2021

Today I install this app, I got some trouble to set up it, fortunately with help of support (tan may) all issue got resolved easily and professionally, Great App Highly recommended.

ELLFON
United Kingdom
6 days using the app
Trackify X replied September 21, 2021

Hello friends at ELLFON

Thank you for this great review! We are grateful for awesome customers like you! We will relay your kudos to Tanmay. We really appreciate the high recommendation :)

-Tanu & The Trackify Support Team

December 6, 2023

回复非常及时,当天就约了会议帮助安装,希望后面能顺利追踪

HAIRWANNA
Hong Kong SAR
About 6 hours using the app
Trackify X replied December 7, 2023

嗨 HAIRWANNA,

我们很高兴看到这篇评论。谢谢!很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息,请随时与我们联系!

The Support Team