Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

September 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Soothed You
United Kingdom
24 days using the app
Trackify X replied September 28, 2023

Hi there Soothed You,

Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources.

Trackify X Facebook Pixel Team

March 11, 2024

Top geholpen door Tanmay!

poelo
Netherlands
1 day using the app
Trackify X replied March 14, 2024

Hallo Poelo,

Hartelijk dank voor de vriendelijke woorden. Tanmay is een rockster in ons team, we zijn zo blij met zulke positieve feedback. Nogmaals bedankt!

October 19, 2023

Professional assistance, very quick response and really useful, I recommend 100%! ;)

Fineastore
France
About 1 month using the app
Trackify X replied October 20, 2023

Hi there Fineastore,

We appreciate you leaving us this great review. It is great to hear that you had a great experience with our support team. They are very knowledgeable on all that you need for using Trackify X Facebook Pixel. Do not hesitate to let us know if you need anything.

The Trackify support team

November 17, 2023

Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too

Hannah and Henry UK
Australia
5 days using the app
Trackify X replied November 20, 2023

Hi there Hannah and Henry UK,

We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything!

The Support Team

October 15, 2023

Great support , the customer support helped me right away when they noticed that I didn't install my pixel correct and gave me tips to better tracking with UTM

Veroda
Netherlands
6 days using the app
Trackify X replied October 16, 2023

Hi there Veroda,

Thanks for reaching out to our support for assistance! We appreciate that we were able to help you with your pixel installation to help the performance of Trackify. Thank you for leaving us this great review!

The Trackify support team

May 19, 2023

I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify:

Great Support Team:
One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable.

Fast Response Time:
In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution.

Great App:
At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app.

In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.

Vege Label
United States
18 days using the app
Trackify X replied May 25, 2023

Hi Vege Label,

Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations!

We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help!

Tanu & The Trackify Support Team

June 23, 2023

Very lightning fast support. Connects in minutes and helps to setup all nescessary steps. Let's see how the tracking will increase snd become better and better

Miso Hero
Germany
4 months using the app
Trackify X replied June 26, 2023

Hello to our friends at Miso Hero

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Stephanie & The Trackify Support Team

August 16, 2023

The app works perfectly and has perfect integration. It really helps my business grow , recommended!

Aurastic
United States
5 months using the app
Trackify X replied August 18, 2023

Greetings to you Aurastic,

Thank you for your 5-star review. It gives us pleasure to know that our app is helping you to grow with our integration that is set up for stores like you. We love that Trackify X Facebook Pixel can help you to be profitable.

Stephanie and the Customer Support Team

October 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.

I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.

Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.

I really appreciate that fast customer support!

I would definitely recommend!

Thanks!

Rabble Clothing
United States
About 17 hours using the app
Trackify X replied October 3, 2023

Hello Rabble Clothing,

We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!

The Trackify support team

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment.

Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Restorativplus
United Kingdom
22 days using the app
Trackify X replied July 13, 2023

Hi there Restorativplus,

Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify.

Stephanie & the Customer Support Team