Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

June 3, 2024

Tanmay is really helpful and patient with me. He explained a lot of things I should understand about different pixel types. Thank you so much!

HairOff
Hong Kong SAR
4 months using the app
Trackify X replied June 5, 2024

Hi HairOff,

Thank you for your feedback! We're glad our team member Tanmay was patient and provided helpful explanations about the different pixel types. Providing excellent customer service is a core value for us, and we strive to ensure all your needs are met.

October 18, 2024

Easy to use and best customer service (Tanmay) !

WYDROW
France
42 minutes using the app
Trackify X replied October 21, 2024

Hi WYDROW ,

Thank you for your feedback! We're delighted to hear that you found the app easy to use and that Tanmay provided you with excellent customer service.

Your support means a lot to us, and we're here to help whenever you need!

July 9, 2024

I needed better guidance on using the app and the Tanmay attendant was super attentive and helpful. Very good tool and functional support, congratulations

GONZALEZ SHOP
Belgium
1 day using the app
Trackify X replied July 10, 2024

Hi GONZALEZ SHOP,

Thank you for your kind words! We're delighted to hear that our team member Tanmay provided you with attentive and helpful guidance. We're glad you find the app to be a very good tool with functional support. We strive to ensure our users have a positive experience.

Thank you for choosing us!

Edited June 10, 2024

Very nice and reactive support i just installed the app can't wait to see the difference with tracking.

Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.

BIIJOOS
France
22 days using the app
Trackify X replied May 31, 2024

Hi BIIJOOS,

Thank you for your feedback! We're glad to hear you found our support team responsive and helpful. We look forward to hearing about the improvements you notice with tracking after installing the app.

Thanks for being a valued user!

May 30, 2024

Excellent communication with Tanmay, who was able to answer all my questions. I'm very satisified with Trackify

Popbrush.fr
France
Over 3 years using the app
Trackify X replied June 5, 2024

Hi Popbrush.fr,

Thank you for your feedback! We're glad our team member Tanmay was able to answer all your questions. Providing great customer service is a priority for us, and we're delighted that you're satisfied with Trackify. Thanks again for sharing!

June 17, 2024

Tanmay helped me with a technical problem, we made a call and solved all the problems. Super assistance, thank you!

Laser Works Hub
Romania
About 2 months using the app
Trackify X replied June 19, 2024

Hi Laser Works Hub,

Thank you for your feedback! We’re pleased to hear that our team meber Tanmay assisted you in resolving your technical problem. Providing top-notch support is a priority for us.

We appreciate your support!

August 15, 2024

Ich habe die App bisher noch nicht wirklich genutzt aber der Support ist sehr gut! Tanmay hat sich 5 Minuten nachdem ich geschrieben habe Zeit genommen und mit mir live das Problem behoben. Sehr gut

Pulora
United Arab Emirates
6 days using the app
Trackify X replied August 19, 2024

Hallo Pulora,

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass unser Support-Team, insbesondere Tanmay, Ihnen so schnell und effektiv helfen konnte. Wir sind stolz darauf, schnelle und gründliche Unterstützung zu bieten.

Vielen Dank für Ihre Unterstützung!

June 10, 2024

We´ve experienced a nightmare with all the analytics from FB,Google,etc. This app has help get things clear and make informed desitions. Amazing help from Tanmay

FixOEM:Refaccion Celular+ Micro Electrónica
Mexico
11 days using the app
Trackify X replied June 19, 2024

Hi FixOEM:Refaccion Celular+ Micro Electrónica,

Thank you for your feedback! We're pleased to hear the app clarified your analytics challenges. We’re also glad our team member Tanmay provided great assistance. Supporting your decision-making is very important to us.

We appreciate your support!

September 23, 2024

merci tanmay pour l'aide et avoir résolue mon probléme.

AllInstore
France
4 months using the app
Trackify X replied September 24, 2024

Bonjour AllInstore,

Merci pour votre retour ! Nous sommes ravis d'apprendre que Tanmay a pu vous aider et résoudre votre problème.

Nous apprécions votre confiance en notre service !

Edited July 19, 2024

Thank you for resolving the issue .

Fineciaga
United States
11 months using the app
Trackify X replied June 26, 2024

Hi Fineciaga,

Thank you for your review! We're glad we could fix your issue. Providing excellent customer service is important to us.

Thank you for choosing us!