Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

November 21, 2020

Great customer service was super helpful. I appreciate the support I received from Tanveer. She was really patient with walking me through the process.

Aurora Activewear
Australia
5 days using the app
Trackify X replied November 23, 2020

Hello to our friends from Aurora Activewear

We really appreciate the kudos! Thank you for leaving this fantastic review, we wish you all the best on your e-commerce journey! :-)

-Melissa & The Trackify Support Team

April 7, 2022

very easy to set up. support team quickly responded to my request and made my custom settings. very satisfied.

UkrainianHandmadeShoes
Ukraine
5 days using the app
Trackify X replied April 7, 2022

Hello to our friends at UkrainianHandmadeShoes

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the custom settings quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Trackify Support Team

September 7, 2021

Last weekend I've noticed that my purchases were not coming through in facebook. I've added Trackify X to my store now, and i'm seeing much better results. I had a few questions and had a call with Dylan to go over my store to make sure everything was setup correct! Great tool & support :)

Run Comfort
Belgium
5 days using the app
Trackify X replied September 8, 2021

Hello friends at Run Comfort

We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! We wish you and your store great success :-)

-Tanu & The Trackify Support Team

June 14, 2021

The app works like a charm. Many people suggested me this app, because the default Facebook App did not track my conversions anymore. Support is very good! They

Wowsales
Singapore
5 days using the app
Trackify X replied June 14, 2021

Hello friends at Wowsales

We are happy you love the app, thank you for leaving us this great review!

-Melissa & The Trackify Support Team

November 17, 2023

Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too

Hannah and Henry UK
Australia
5 days using the app
Trackify X replied November 20, 2023

Hi there Hannah and Henry UK,

We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything!

The Support Team

June 13, 2020

Customer service, response time, willing to support their customers and the videos that explain in-details the setting steps are great.

Before I try this app I was hesitated, but after I installed the app & starting to use it, I found many FB pixel issues got solved immediately without any complicated settings. It is highly appreciated.

Best Sparkling
Canada
5 days using the app
March 13, 2023

I had a few questions about the app's features and capabilities, and that's when Dylan stepped in. Dylan's assistance was outstanding, and he went above and beyond to ensure that all of my concerns were addressed promptly and effectively. His knowledge of the app and his willingness to help were truly commendable, and I greatly appreciated his efforts.

whiskerpalace
United States
4 days using the app
Trackify X replied March 14, 2023

Hello to our friends at whiskerpalace

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

August 26, 2021

Great app as well as customer support! I hopped on a call with one of their team members and was shown everything I needed to know on installing the app and using all of its features.

TeethSaviour™
United States
4 days using the app
Trackify X replied August 26, 2021

Hello friends at TeethSaviour™

We are happy we could assist you! Thank you for your kind words. We really appreciate it! :-)

-Tanu & The Trackify Support Team

September 8, 2022

Great support, i think this will help our biz well. Excite dto keep testing but so far it looks like its doing the job! Thanks!

Athlete's Gift Shop
United States
4 days using the app
Trackify X replied September 9, 2022

Hello, friends at Athlete's Gift Shop

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

November 23, 2023

TOP

sevenfiftystore
Italy
4 days using the app
Trackify X replied November 27, 2023

Hi sevenfiftystore,

Thanks for the 5-star review. We are here if you need us.

The Support Team