Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

Edited September 28, 2021

Very pleased about this app. I particularly would like to mention Dylan Green, a customer service representative at Trackify that has been extremely helpful. With extreme professionality he made me fully understand the quality of this app.

PhysioRev
United Kingdom
2 days using the app
Trackify X replied September 29, 2021

Hello, friends at PhysioRev

Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Dylan know that his assistance is greatly appreciated :-)

Tanu & The Trackify Support Team

November 11, 2021

The support is really top notch.
They helped me set up my pixel for screen sharing. Thanks to Dylan for his great help. I am very satisfied

Zatout.fr
France
1 day using the app
Trackify X replied November 12, 2021

Hello, friends at Zatout.fr

We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it!

-Tanu & The Trackify Support Team

May 11, 2021

They have really great support team they call me through ZOOM set up everything for me Thank you so much

Coocoo Cats
United States
1 day using the app
Trackify X replied May 11, 2021

Hello friends at Coocoo Cats

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & The Trackify Support Team

August 16, 2022

Great help for my tracking. Now I can make accurate decisions based on date. Also facebook is not directly connected to my store which is important for me regarding blocks. Now I can finally move on again! Thanks Trackify!

Sorandi.nl
Netherlands
1 day using the app
Trackify X replied August 17, 2022

Hello to our friends at Sorandi.nl

Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

February 25, 2023

Deepanjoy solved my problem I had no idea about UTM but Deepanjoy solved my problem.
Thank you very much..!!!!

YEON
United States
1 day using the app
Trackify X replied February 25, 2023

Hello to our friends at YEON

Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

August 14, 2023

Great service, a very helpful team that's always there to help! They make sure you understand exactly what you're doing and go above and beyond to help out! I

OPULA SKIN
Australia
1 day using the app
Trackify X replied August 15, 2023

Greetings to you OPULA SKIN,

We appreciate the fantastic review and the fact that we were able to go above and beyond to help you out. That is what we are here for and we are happy that Trackify X Facebook Pixel can benefit your store needs.

Stephanie & The Customer Support Team

October 18, 2023

so far so good

Savage Yet Civilized Apparel
United States
About 23 hours using the app
Trackify X replied October 20, 2023

Greetings Savage Yet Civilized Apparel,

Thank you for leaving us this 5-star review. Reach out to us if you need us!

The Trackify Support Team

January 24, 2023

I start to use the app, and the support was very useful and react very quick to help me out on zoom. So let's see how it will work this few days

EllaVog
United Kingdom
About 23 hours using the app
Trackify X replied January 24, 2023

Hello to our friends at EllaVog

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Trackify Support Team

April 30, 2023

I definitely recommend this app. It solves my problems and the customer support is great! I was helped even on a Sunday via zoom. Deepanjoy is a nice and friendly employee who helped me step by step.

S&A
Germany
About 15 hours using the app
Trackify X replied May 2, 2023

Hello, friends at S&A

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

June 3, 2023

Very helpfull support from Deeepanjoy.
The settings are quick and easy to understand. Thank you!

Kakoo Amsterdam ™
Switzerland
About 14 hours using the app
Trackify X replied June 5, 2023

Hello to our friends at Kakoo Amsterdam ™

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team