Reviews (894)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

July 4, 2024

Excellent customer support! Tanmay helped me on a remote call and drove me trhough the problem I was facin! very recommended

TrustBai
United States
2 days using the app
Trackify X replied July 5, 2024

Hi TrustBai,

Thank you for your review! We're pleased to hear that our team member Tanmay provided excellent customer support and guided you through the problem. Your recommendation means a lot to us.

Thanks for choosing our app!

July 11, 2024

very quick and detailed support!

FashFlicker
Canada
23 days using the app
Trackify X replied July 15, 2024

Hi FashFlicker,

Thank you for your review! We're thrilled to hear that you found our support quick and detailed. Providing clear and helpful support is a core value for us, and we’re glad to hear you had a positive experience.

Thank you for choosing our app!

June 7, 2024

Great app, works like it should and has responsive support.
Tanmay from support hopped on a zoom call to explain everything that wasn't clear.

Made Without
Latvia
15 days using the app
Trackify X replied June 10, 2024

Hi Made Without,

Thank you for your feedback! We're glad to hear the app is meeting your expectations. It’s great that our team member Tanmay was able to clear things up for you. Providing responsive customer support is key for us.

Thanks for sharing!

July 10, 2024

Fantastic help with Tanmay. Showed me the problem and fixed it immediately away.

Pulsio EU
United Kingdom
1 day using the app
Trackify X replied July 11, 2024

Hi Pulsio EU,

Thank you for your kind words! We're glad to hear that our team member Tanmay was able to quickly identify and resolve your issue. Providing swift and effective support is our priority, and we are committed to ensuring you have a smooth experience with our app.

Thanks for your support!

May 27, 2024

I had a lot of questions but Tanmay helps me out great work!!!

Laveo
Netherlands
3 months using the app
Trackify X replied May 29, 2024

Hi Laveo,

Thank you for your feedback! We're glad to hear that Tanmay helped you with all your questions. Providing great customer support is highly important to us, and we're pleased that you had a positive experience. Thanks again for sharing!

July 3, 2024

great support!

spadeandco
United States
About 1 year using the app
Trackify X replied July 5, 2024

Hi spadeandco,

Thank you for your feedback! We're delighted to hear that you received great support. Providing excellent customer service is a top priority for us.

We appreciate your support!

May 28, 2024

Tanmay provided great support. Truly helped me out. Thank you so much!

KZStore Amsterdam
Netherlands
3 months using the app
Trackify X replied May 29, 2024

Hi KZStore Amsterdam,

Thank you for your feedback! We're glad our team member Tanmay provided you with the support you needed. Customer service is one of our core values, and we’re delighted to hear you’re satisfied with the assistance.

Thanks for being a valued user!

September 6, 2024

Assistance parfait avec Tanmay qui m'aider à paramétrer mes pixels facebook ads

Jetaimeparis France
France
3 months using the app
Trackify X replied September 9, 2024

Bonjour Jetaimeparis France,

Merci pour votre retour ! Nous sommes ravis d'entendre que Tanmay vous a fourni une assistance parfaite pour configurer vos pixels Facebook Ads. Votre satisfaction est très importante pour nous.

Merci de choisir notre service !

July 15, 2024

Vielen Dank an Tanmay. Er konnte mir sehr gut helfen und das Problem lösen.

Furry Family
Germany
2 months using the app
Trackify X replied July 16, 2024

Hallo Furry Family,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Teammitglied Tanmay Ihnen so gut helfen konnte und das Problem gelöst hat.

Danke für Ihr Vertrauen in unsere App!

June 12, 2024

Tanmay best of member of this company I give 5 stars for his work!

Flexway Shop
Poland
20 days using the app
Trackify X replied June 19, 2024

Hi Flexway Shop,

Thank you for your feedback! We’re glad to hear that Tanmay provided exceptional support. We're proud to have him on our team.

We appreciate your 5-star rating and your support!