Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced tracking capabilities, particularly for Facebook Ads. It simplifies the management of multiple Facebook Pixels, provides detailed data, and allows for better retargeting. Merchants also appreciate the ability to create custom events without coding, and the optimization of Return on Ad Spend (ROAS). It integrates seamlessly with other Shopify apps and can track data from multiple pixels. The app also supports tracking on TikTok and Snapchat. The support team is often praised for their prompt and effective problem-solving skills.

July 2, 2023

Great Support. I love the app and now even use it for 2 Stores. I always get answers really fast and the help is always perfect. 10/10 Tracking, 10/10 Support, 10/10 App...I can only recommend this app!

AquaMio
Germany
2 months using the app
Trackify X replied July 3, 2023

Hello AquaMio,

Thank you for your glowing review! We are so glad that the app, tracking, and support are all 10/10's for you. Your store looks so fun and inviting for dog lovers everywhere. We are happy that Trackify X Facebook Pixel is working for you.

Stephanie and the Customer Support Team

May 17, 2023

I had a problem with the application that was quickly resolved with a fairly quick customer service. Deepanjoy fixed the problem perfectly! Thank you for your help

Bruita
France
5 months using the app
Trackify X replied May 17, 2023

Hello to our friends at Bruita

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team

May 11, 2023

FIVE STARS AND GOOOD JOB,
Good customer support. And the app is working as should be. Multiple tracking pixels with ease.

thank you for your help,

BUTRILIX
Spain
2 months using the app
Trackify X replied May 15, 2023

Hello to our friends at BUTRILIX

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

October 16, 2023

Very good support managers! thank you for all your help

YorkerLabel
Germany
25 days using the app
Trackify X replied October 17, 2023

Hello YorkerLabel,

Thanks for leaving this 5-star review. We are happy that you were able to use our support resources and get the help that you needed. We are here when you need us!

The Trackify X Facebook Pixel support team

May 18, 2023

I had problems with my pixel not tracking properly and deepanjoy helped me set it up so everything was fine. very happy with the service and everything was taken care of quickly

Vedola
Netherlands
2 months using the app
Trackify X replied May 18, 2023

Hello to our friends at Vedola

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

July 18, 2023

Awesome service and very great support. For everyone that is having issues with tracking on their website this is the solution. Therefore the 5 stars

Miauwplaza
Netherlands
About 2 months using the app
Trackify X replied July 19, 2023

Greetings Miauwplaza,

Thanks for the outstanding review. We're so happy to hear that our support team was able to give you awesome service and support with your Trackify Pixel tracker! We wish you and your store a great success!

Stephanie and the Customer Support Team

October 13, 2023

Great App and amazing support

Mvintage
Malta
About 2 years using the app
Trackify X replied October 16, 2023

Hi there Mvintage,

Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you.

The Trackify X Facebook Pixel support team

July 3, 2023

The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!

Red Raven
Greece
3 months using the app
Trackify X replied July 3, 2023

Greetings Red Raven,
Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you!

Stephanie and the Customer Service Team

September 17, 2023

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.

Once again thank you ALOT Deepanjoy! :)

ONE ON TOP
United States
About 21 hours using the app
Trackify X replied September 19, 2023

Hi there ONE ON TOP,

Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!

Stephanie and the Customer Support Team

May 13, 2023

Deepanjoy helped me set up everything on the backend, jumped on a zoom call with me, and helped me with everything including the events manager. Very helpful, very knowledgable, and I look forward to using this app now that I have it up and running. Thanks guys!

Caytive
United States
About 1 month using the app
Trackify X replied May 15, 2023

Hello to our friends at Caytive

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Trackify Support Team