Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Reviews (335)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and tracking on Shopify, particularly through effective Facebook pixel management. It supports multiple pixel installations for detailed data analysis and features a user-friendly dashboard. The app is praised for its ease of setup and detailed analytics. Merchants also appreciate the responsive and proactive support team, which provides thorough assistance and guidance, ensuring smooth operation.

November 13, 2024

Perfect ! Great call with Tanmay :)

LUNARO
France
12 days using the app
Trackify X replied November 19, 2024

Hi LUNARO,

Thank you for your feedback! We're so glad to hear you had a great call with Tanmay.

We truly appreciate your support and are always here to help!

June 18, 2024

Tanmay was very good in guiding us towards getting our pixel set up and showing us how to use it. I highly recommend using Trackify for your pixel because it is an easy setup and it is very easy to get in touch with their team.

What-A-Treat
Canada
3 months using the app
Trackify X replied June 19, 2024

Hi What-A-Treat,

Thank you for your review! We’re glad our team member Tanmay provided excellent guidance. We appreciate your recommendation of Trackify for its ease of setup and accessible support.

We’re here whenever you need us!

September 9, 2024

great support, they always go above and beyond

Garden Of Eden
United States
About 1 month using the app
Trackify X replied September 12, 2024

Hi Garden Of Eden,

Thank you for your feedback! We're thrilled to hear that our support team consistently goes above and beyond to assist you. Providing exceptional service is our priority, and we're glad to have met your expectations.

Thanks for being a valued user!

November 8, 2024

Tanmay is super, thank you for the help ! :)

Colanero Milano
Switzerland
2 days using the app
Trackify X replied November 19, 2024

Hi Colanero Milano,

Thank you for your feedback! We're thrilled to hear that Tanmay was able to assist you so well. He truly goes above and beyond to help.

We appreciate your kind words and support!

July 13, 2024

Etien heeft mij geholpen met het goed zetten van mijn pixels. Ik miste blijkbaar een stap die ik over het hoofd heb gezien. Alles werd uitvoerig gecheckt om te kijken of het daadwerkelijk goed stond. Hij nam de tijd om alles door te nemen! Dankjewel :)

La Beaumonde
Netherlands
About 1 month using the app
Trackify X replied July 15, 2024

Hi La Beaumonde,

Bedankt voor je feedback! We zijn blij dat ons teamlid Etienne je goed heeft kunnen helpen met het instellen van je pixels. Ons team zorgt ervoor dat alles grondig wordt gecontroleerd om er zeker van te zijn dat alles naar behoren werkt.

We staan altijd klaar om te helpen!

July 19, 2024

Tanmay heeft mij bijzonder goed geholpen! Hij heeft veel tijd voor me vrij gemaakt om mijn probleem op te lossen! bijzonder goede service!

BLCKMNTN®
Netherlands
About 22 hours using the app
Trackify X replied July 23, 2024

Hallo BLCKMNTN®,

Bedankt voor je feedback! We zijn blij dat onze teamlid Tanmay je goed heeft kunnen helpen. Het is geweldig om te horen dat hij veel tijd heeft vrijgemaakt om je probleem op te lossen.

We staan altijd klaar om te helpen!

Bedankt voor je vertrouwen in onze app.

Edited November 11, 2024

I am extremely disappointed with this app. There are daily issues and constant technical glitches that disrupt my business operations. The app support is no help—representatives rarely provide solutions, and any attempt to reach a manager is ignored. I’m paying a monthly fee for a service that simply doesn’t work as promised. This app has cost me time, money, and endless frustration. I would not recommend it to anyone looking for a reliable solution

אוזו-שופ
Canada
Over 1 year using the app
Trackify X replied August 11, 2023

Greetings to you!

First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire.

Stephanie & The Customer Support Team

June 7, 2024

Great app, works like it should and has responsive support.
Tanmay from support hopped on a zoom call to explain everything that wasn't clear.

Made Without
Latvia
15 days using the app
Trackify X replied June 10, 2024

Hi Made Without,

Thank you for your feedback! We're glad to hear the app is meeting your expectations. It’s great that our team member Tanmay was able to clear things up for you. Providing responsive customer support is key for us.

Thanks for sharing!

December 4, 2024

Tanmay, er war sehr hilfsbereit und die Zusammenarbeit war sehr erfolgreich.

NIRALONA
Germany
16 days using the app
Trackify X replied December 30, 2024

Hallo NIRALONA,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Tanmay Ihnen so hilfsbereit zur Seite stand und die Zusammenarbeit ein voller Erfolg war.

Vielen Dank, dass Sie unserer App vertrauen!

May 6, 2021

This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!

My Shinies
United States
Over 5 years using the app
Trackify X replied May 7, 2021

Hello friends at My Shinies

We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-)

-Melissa & The Trackify Support Team