Reviews (889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.
Refine
-
By rating
Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking!
Hi meshnebulizerstore,
Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation.
Thanks for your continued trust in our app!
Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.
Hi The Social Tea House,
Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations.
Thanks for choosing our app!
I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.
EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support
Hi Colibri Verlag,
Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.
Thank you for choosing our app and for your trust in our service!
I've had the pleasure of working with Tanmay from Trackify, and I couldn't be more impressed with his level of professionalism and expertise. Tanmay has an exceptional understanding of tracking and analytics, which has significantly improved our data insights. His ability to explain complex concepts in simple terms made it easy for our team to implement the necessary changes.
Tanmay is always prompt, responsive, and willing to go the extra mile to ensure everything is running smoothly. His support has been invaluable to our business, and I highly recommend him to anyone looking for top-notch service in the tracking and analytics space.
Thank you, Tanmay, for your outstanding work!
Hi mercatomagno.com,
Thank you for your feedback! We're thrilled to hear that our team member Tanmay provided you with exceptional support. Providing excellent customer service is key for us.
Thank you for recommending our app!
Tanmay helped me for the 3th time and is always taking time to help me. I really appreciate it and the help is very good. My pixels are all set very well just like the last time! Best support you get from an App!
Hi Esmia Oslo,
Thank you for sharing your experience! We're thrilled to hear that Tanmay has consistently provided you with excellent support. Providing the best support is a core part of our mission, and we're glad to have met your expectations.
Thank you for choosing our app!
Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!
Hi Boutifox,
Thank you for your feedback! We're glad to hear that you're finding value in both the app and the support.
We appreciate your trust and support!
So far so good. I am a new subscriber and had some difficulty with the setup. I had the pleasure of working with Etien to resolve the issues. He worked diligently and quickly while explaining what he was doing along the way. All in all my first support experience was a positive one. I know that if I run into any other issues, I will be able to get the help to resolve it quickly.
Hi Metal Decor 4U,
Thank you for your review! We're pleased to hear that our team member Etiene was able to assist you effectively with the setup. Ensuring a positive support experience is important to us, and we're glad to know you feel confident in reaching out for any future issues.
We appreciate your support!
Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!
Hi Pumply,
Thank you for your feedback! We're delighted to hear that Tanmay was able to assist you with the setup during a quick call. We appreciate your recommendation!
Thanks for choosing our app!
Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended
Hi DisagrEE,
Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided.
We appreciate your recommendation!
I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)
Hi 1902krdy,
Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact.
We appreciate your support! 😊