Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

November 4, 2024

We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!

TiCAA
Germany
4 days using the app
Trackify X replied November 5, 2024

Hi TiCAA,

Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation!

If you need any further assistance, feel free to reach out. Thanks again!

October 25, 2024

I would like to start with a huge shout out to Tanmay who patiently showed and explained everything. He even checked every settings himself to make sure the set up was perfect and pixel working fine. He even explained how Facebook's event manager works and explained everything about pixel, how it captures data, how it works. In one word, OUTSTANDING. Thank you so much Tanmay.

TINDU PICKS
Australia
About 4 hours using the app
Trackify X replied October 28, 2024

Hi TINDU PICKS,

Thank you for your fantastic feedback! We’re thrilled to hear that Tanmay provided such thorough assistance and made your setup process seamless. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!

We appreciate your support!

August 13, 2024

Thank you Tanmay, for helping me with the pixel code from my website.

you are very friendly and helpfull. Thank You so much

7jewelers™ - Official Site - Shop jewelry inspired by the diverse beauty of our world
United States
About 1 month using the app
Trackify X replied August 16, 2024

Hi 7jewelers,

Thank you for your feedback! We're glad that our team member Tanmay was able to assist you with the pixel code on your website. It's great to hear that you found him friendly and helpful.

Your support means a lot to us!

August 13, 2024

v good experience with tanmay very punctual good experience

PIXICART
India
Almost 2 years using the app
Trackify X replied August 14, 2024

Hi PIXICART,

Thank you for sharing your experience! We're glad to hear that Tanmay provided you with punctual and excellent service.

We appreciate your feedback!

August 7, 2024

Very Fast and knowledgable. Very helpful. Thank you

Stylist Addicts
United States
About 1 year using the app
Trackify X replied August 9, 2024

Hi Stylist Addicts,

Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible.

Thanks for choosing us!

September 16, 2024

Got everything answered

OxyFlow
United States
8 months using the app
Trackify X replied September 18, 2024

Hi OxyFlow,

Thank you for your feedback! We're glad to hear that all your questions were answered. If you need further assistance, don't hesitate to reach out!

We're always here to help!

July 20, 2024

Tanmay was great help, he set up up the full account within minutes. 5 star customer service.

Alvajo Clothing
Canada
3 months using the app
Trackify X replied July 23, 2024

Hi Alvajo Clothing,

Thank you for your feedback! We're thrilled to hear that our team member Tanmay provided you with excellent assistance and set up your account quickly. Providing top-notch customer service is very important to us.

Thank you for choosing our app!

October 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

The Quirky Mouse, LLC
United States
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Kylie,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.

We’re here if you need anything else and appreciate your recommendation!

November 4, 2024

Tanmay was very helpful with fixing my problem with the purchase tracking.

OneMoreCandy
United Kingdom
5 days using the app
Trackify X replied November 5, 2024

Hi OneMoreCandy,

Thank you for sharing your experience! We're so glad to hear that Tanmay was able to assist you in fixing your purchase tracking issue.

If you need any further help, don't hesitate to reach out. Thanks again!

July 29, 2024

Tanmay was very professional and fixed all the issues I encountered with my Pixel. He also took the time to explain all the features of the Trakify application, which I really appreciated

La Chattitude
Canada
About 1 month using the app
Trackify X replied August 1, 2024

Hi La Chattitude,

Thank you for your feedback! We’re delighted to hear that our team member Tanmay was able to address all your Pixel issues and provide a thorough explanation of the Trackify application features. We strive to offer comprehensive support and are glad Tanmay met your expectations.

Your satisfaction is our priority, and we're here to assist with anything else you might need!