Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

June 21, 2024

Tanmay is a great support tech guy. He is very knowledgeable and able to problem-solve my issues promptly. Very happy with his support.

BELLE FEVER
Australia
Over 1 year using the app
Trackify X replied June 26, 2024

Hi BELLE FEVER,

Thank you for your feedback! We're pleased to hear that our team member Tanmay was able to resolve your issues promptly with his knowledge and expertise. We're glad you are happy with the support provided.

Thank you for being a valued user!

July 16, 2024

tanmay was amazing and really helpful save my business ! also Étien had give me second day also support amazing people working in this compagnie. Both days they save my ass!!! Love you guys

Sarman Fashion - Wholesale Clothing Fashion Brand for Men from Canada
Canada
About 23 hours using the app
June 6, 2024

Thank you for assisting me in regards to my pixel problem, I had an ad waiting and fortunately, they were able to solve it as quickly as possible! Best app for tracking been using this for years!

Atozaika
Philippines
2 months using the app
Trackify X replied June 10, 2024

Hi Atozaika,

Thank you for your feedback! We’re glad we could resolve your pixel issue swiftly. It's wonderful to hear that our app has been your go-to for tracking over the years.

Thanks for being a valued user!

May 27, 2024

Trackify is an outstanding app for managing Facebook and TikTok advertising campaigns, offering enhanced tracking and multi-pixel management. Users appreciate its detailed analytics, ease of setup, and user-friendly dashboard, which significantly improve Return on Ad Spend (ROAS). The app integrates seamlessly with Shopify, making it a top choice for many. Support agent Tanmay receives special praise for providing exceptional customer support, ensuring a smooth and efficient experience. Overall, Trackify is a must-have tool for optimizing social media ad performance.

SHOEJ
France
About 2 months using the app
Trackify X replied May 29, 2024

Hi SHOEJ,

Thank you for your kind words! We're thrilled to hear that Trackify has enhanced your advertising campaigns and improved your ROAS. We're glad our team member Tanmay provided you with great customer support. Customer support is highly important to us, and we strive to ensure every user has a smooth and efficient experience. Thanks for being a valued user!

August 20, 2024

tanmay was very helpful and made the whole setup very easy. The whole experience was great

Steel Suppliers
United States
5 days using the app
Trackify X replied August 22, 2024

Hi Steel Suppliers,

Thank you for your feedback! We're delighted to hear that our team member Tanmay made the setup process easy and that your overall experience was great. We strive to provide excellent service, and it's rewarding to know we've achieved that.

Thanks for choosing our app!

July 19, 2024

Tanmay was amazing. He helped answer all questions that were asked.

Visions of Glory by Grace
United States
About 1 month using the app
Trackify X replied July 23, 2024

Hi Visions of Glory by Grace,

Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.

Thanks for your continued support!

July 8, 2024

Really good feedback with Tanmay, he helped be figured out the problems, and found the solutions in order that I could finish the instalation of the app Trackify into Shopify, thanks very much.

DGP 21
France
4 days using the app
Trackify X replied July 10, 2024

Hi DGP 21,

Thank you for your feedback! We're glad to hear that our team member Tanmay helped you resolve the issues and complete the installation of our app. Ensuring our users receive the support they need is a top priority for us.

Thank you for trusting us!

Edited June 10, 2024

Very nice and reactive support i just installed the app can't wait to see the difference with tracking.

Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.

BIIJOOS
France
22 days using the app
Trackify X replied May 31, 2024

Hi BIIJOOS,

Thank you for your feedback! We're glad to hear you found our support team responsive and helpful. We look forward to hearing about the improvements you notice with tracking after installing the app.

Thanks for being a valued user!

May 30, 2024

Excellent communication with Tanmay, who was able to answer all my questions. I'm very satisified with Trackify

Popbrush.fr
France
Over 3 years using the app
Trackify X replied June 5, 2024

Hi Popbrush.fr,

Thank you for your feedback! We're glad our team member Tanmay was able to answer all your questions. Providing great customer service is a priority for us, and we're delighted that you're satisfied with Trackify. Thanks again for sharing!

July 29, 2024

Thank you TanMay, very good job! very fast and pixel is 100% done now!

Zapito
France
3 days using the app
Trackify X replied August 1, 2024

Hi Zapito,

Thank you for your feedback! We’re thrilled to hear that Tanmay was able to resolve your issue quickly and efficiently. Ensuring that everything works perfectly for you is our priority.

We appreciate your support and are here to help with any future needs!