Reviews (914)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective Facebook Pixel integration and ability to manage multiple pixels, enhancing tracking accuracy for diverse ad campaigns. The user-friendly interface ensures easy setup and integration with Shopify, providing detailed insights crucial for optimizing advertising strategies. The support team is praised for their proactive problem-solving and educational support, helping merchants scale their operations effectively.

July 15, 2024

have been using this app for like 3-4 years. today we have issue with new shopify checkout and Tanmay quickly set up a call to resolve it. Thank you!

BABYHOKI STORE
Indonesia
About 5 years using the app
Trackify X replied July 19, 2024

Hi BABYHOKI STORE,

Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.

Thanks for your continued support!

Edited September 16, 2024

I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together.
He helped me fix those problems and answered all of my questions. Thank you!
Would definitely recommend using this app if you want to install multiple pixels in your store.

EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support

Colibri Verlag
Germany
12 days using the app
Trackify X replied September 4, 2024

Hi Colibri Verlag,

Thank you for your review! We're pleased to hear that Tanmay was able to provide immediate assistance.Your recommendation is greatly appreciated.

Thank you for choosing our app and for your trust in our service!

September 3, 2024

Tanmay helped me for the 3th time and is always taking time to help me. I really appreciate it and the help is very good. My pixels are all set very well just like the last time! Best support you get from an App!

Esmia Oslo
Netherlands
4 months using the app
Trackify X replied September 5, 2024

Hi Esmia Oslo,

Thank you for sharing your experience! We're thrilled to hear that Tanmay has consistently provided you with excellent support. Providing the best support is a core part of our mission, and we're glad to have met your expectations.

Thank you for choosing our app!

June 24, 2024

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

The OrthoCloud
United States
7 months using the app
Trackify X replied June 26, 2024

Hi The OrthoCloud,

Thank you for your review! We're thrilled to hear about your positive experience with our team member Tanmay. We're grateful for your kind words. Customer service is extremely important to us, and we're glad Tanmay could assist you so effectively.

Thank you for being a valued user!

October 8, 2024

I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)

1902krdy
Hungary
2 months using the app
Trackify X replied October 14, 2024

Hi 1902krdy,

Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact.

We appreciate your support! 😊

May 31, 2024

Great app. Tanmay provided me with the help i needed and made sure my set up was good.

Kreative Living
United States
Over 1 year using the app
Trackify X replied June 5, 2024

Hi Kreative Living,

Thank you for your review! We're pleased to hear that you find the app great. We're glad our team member Tanmay assisted you and ensured your setup was smooth. Providing excellent customer service is a core value for us, and we strive to meet your needs.

April 15, 2025

Bardzo sprawny support, pomoc w 10 minut. Profesjonalne załatwienie sprawy.

STONE SKIRTS
Poland
About 2 hours using the app
September 16, 2024

Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!

Pumply
United States
Over 2 years using the app
Trackify X replied September 18, 2024

Hi Pumply,

Thank you for your feedback! We're delighted to hear that Tanmay was able to assist you with the setup during a quick call. We appreciate your recommendation!

Thanks for choosing our app!

November 4, 2024

Tanmay was very helpful with fixing my problem with the purchase tracking.

OneMoreCandy
United Kingdom
5 days using the app
Trackify X replied November 5, 2024

Hi OneMoreCandy,

Thank you for sharing your experience! We're so glad to hear that Tanmay was able to assist you in fixing your purchase tracking issue.

If you need any further help, don't hesitate to reach out. Thanks again!

March 22, 2025

Very helpful support.

NayaTech
Pakistan
About 3 hours using the app