Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook Ads strategy with its advanced tracking capabilities. It simplifies the management of multiple Facebook Pixels and allows for better retargeting and understanding of customer behavior. The app is praised for its ability to optimize Return on Ad Spend (ROAS) and its seamless integration with other Shopify apps. Merchants also appreciate the creation of custom events without coding knowledge. The support team is often commended for their quick and helpful service.

November 27, 2023

Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!

MooSnuggle
United Kingdom
5 months using the app
Trackify X replied November 28, 2023

Hello MooSnuggle,

We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need.

The Support Team

Edited February 14, 2024

10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem

متجر نقطة
United States
8 months using the app
Trackify X replied November 27, 2023

Greetings!

Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you.

The Support Team

March 8, 2024

duidelijk met goede support van Tanmay.

Excellent21 shop
Netherlands
About 2 months using the app
Trackify X replied March 11, 2024

Hallo Excellent21 shop,

Bedankt dat u de tijd heeft genomen om deze mooie recensie voor ons achter te laten! Tanmay is een rockster in ons team en we zijn blij dat hij een uitstekende klantervaring heeft kunnen bieden!

December 20, 2023

very fast and helpful, he solved my problems immidiately, thank you so much!

ALLURA AMSTERDAM
Netherlands
3 months using the app
Trackify X replied December 21, 2023

Hi ALLURA AMSTERDAM,

Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!

November 29, 2023

Great. Customer service is great, easy to reach and always ready to help.

powerzona
Netherlands
About 2 months using the app
Trackify X replied December 1, 2023

Greetings powerzona,

It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review.

The Support Team

November 10, 2023

We have been using this app for a few years it's great for tracking fb sales customer service is great too

Garage Skateshop
United States
Over 3 years using the app
Trackify X replied November 13, 2023

Greetings Garage Skateshop,

Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.

The Support Team

December 6, 2023

Deepanjoy was very helpful with helping us out with setting up the app

Pecco
Australia
4 months using the app
Trackify X replied December 7, 2023

Greetings Pecco,

It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support!

The Support Team

October 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Tiny Explorings
Denmark
7 months using the app
Trackify X replied October 9, 2023

Hello Tiny Explorings,

First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business.

The Trackify Support Team

April 18, 2024

Merci beaucoup pour l'aide apporté.
Tanmay

Pureestore
France
About 2 months using the app
Trackify X replied April 23, 2024

Bonjour Pureestore,

Merci de partager votre expérience! Nous sommes ravis de savoir que Tanmay, membre de notre équipe, vous a fourni le soutien dont vous aviez besoin. Merci encore!

November 3, 2023

Amazing app, get it now for your store and stop missing out on data

Core Authority
France
About 2 months using the app
Trackify X replied November 6, 2023

Hi Core Authority,

Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal.

The Trackify Support Team