Reviews (881)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, which improve retargeting and optimize ROAS. It supports multiple Facebook Pixels for precise tracking across various products or collections and allows for easy creation of custom events without coding. The user-friendly interface and seamless Shopify integration enhance ad management. Exceptional customer support, especially from individuals like Tanmay, is often highlighted for its responsiveness. Merchants report better conversion rates and more effective ad campaigns, positively impacting their sales and marketing strategies.

August 7, 2024

Great work with Tanmay. Thanks a lot.

Gidona
Austria
4 days using the app
Trackify X replied August 9, 2024

Hi Gidona,

Thank you for your feedback! We're glad that our team member Tanmay could assist you effectively. Providing great support is important to us, and we're happy we could help.

Thanks again for your trust!

July 9, 2024

I needed better guidance on using the app and the Tanmay attendant was super attentive and helpful. Very good tool and functional support, congratulations

GONZALEZ SHOP
Belgium
1 day using the app
Trackify X replied July 10, 2024

Hi GONZALEZ SHOP,

Thank you for your kind words! We're delighted to hear that our team member Tanmay provided you with attentive and helpful guidance. We're glad you find the app to be a very good tool with functional support. We strive to ensure our users have a positive experience.

Thank you for choosing us!

September 3, 2024

Thank you very much Tanmay, you have done an incredible work regarding the issue with the onboard. He made sure that this bug is fixed with his developer team.

Great !

Kemoro
Germany
About 3 hours using the app
Trackify X replied September 4, 2024

Hi Kemoro,

Thank you for your feedback! We're delighted to hear that Tanmay was able to effectively address and resolve the issue you experienced with the onboard process. It's our goal to ensure that any bugs are swiftly handled to maintain a smooth experience for our users.

Thanks for sharing your experience!

August 13, 2024

I had a few problems setting the app up but Tanmay walked me through it in a couple of minutes and explained everything perfectly. 100% recommend.

Poptart Posters
United Kingdom
About 6 hours using the app
Trackify X replied August 14, 2024

Hi Poptart Posters,

Thank you for your feedback! We're thrilled to hear that Tanmay was able to guide you through the setup process and explain everything clearly. Your recommendation means a lot to us.

Thanks for choosing our app!

June 14, 2024

Tanmay did a great job helping me to set up pixel and utm. I really recommend this guys, he is professional and very kind. Tracking is now working perfect. thank u very much!

DRIP2HEAVEN
Germany
2 days using the app
Trackify X replied June 19, 2024

Hi DRIP2HEAVEN,

Thank you for your feedback! We’re glad our team member Tanmay did a great job helping you set up the pixel and UTM. Providing excellent customer service is one of our core values, and it’s wonderful to hear your tracking is now working perfectly.

Thank you for recommending us!

Edited July 19, 2024

Thank you for resolving the issue .

Fineciaga
United States
11 months using the app
Trackify X replied June 26, 2024

Hi Fineciaga,

Thank you for your review! We're glad we could fix your issue. Providing excellent customer service is important to us.

Thank you for choosing us!

June 7, 2024

Great app, works like it should and has responsive support.
Tanmay from support hopped on a zoom call to explain everything that wasn't clear.

Made Without
Latvia
15 days using the app
Trackify X replied June 10, 2024

Hi Made Without,

Thank you for your feedback! We're glad to hear the app is meeting your expectations. It’s great that our team member Tanmay was able to clear things up for you. Providing responsive customer support is key for us.

Thanks for sharing!

May 27, 2024

I had a lot of questions but Tanmay helps me out great work!!!

Laveo
Netherlands
3 months using the app
Trackify X replied May 29, 2024

Hi Laveo,

Thank you for your feedback! We're glad to hear that Tanmay helped you with all your questions. Providing great customer support is highly important to us, and we're pleased that you had a positive experience. Thanks again for sharing!

May 28, 2024

Tanmay provided great support. Truly helped me out. Thank you so much!

KZStore Amsterdam
Netherlands
3 months using the app
Trackify X replied May 29, 2024

Hi KZStore Amsterdam,

Thank you for your feedback! We're glad our team member Tanmay provided you with the support you needed. Customer service is one of our core values, and we’re delighted to hear you’re satisfied with the assistance.

Thanks for being a valued user!

June 3, 2024

Tanmay is really helpful and patient with me. He explained a lot of things I should understand about different pixel types. Thank you so much!

HairOff
Hong Kong SAR
5 days using the app
Trackify X replied June 5, 2024

Hi HairOff,

Thank you for your feedback! We're glad our team member Tanmay was patient and provided helpful explanations about the different pixel types. Providing excellent customer service is a core value for us, and we strive to ensure all your needs are met.