Reviews (889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced tracking and analytics, particularly its ability to manage multiple Facebook pixels, which enhances targeted advertising and boosts conversion rates. It integrates smoothly with Shopify and features a user-friendly dashboard. Exceptional customer support, especially from a support agent named Tanmay, is frequently highlighted, along with the team's provision of educational resources on best practices. The app is also noted for improving ad management on platforms like Facebook and TikTok, positively impacting advertising effectiveness and business operations.

July 17, 2019

Trackify is an incredible app and comes with fantastic customer service. I had some initial troubles setting everything up that were my fault and the support team was nothing but helpful.

cometessentials
United States
23 days using the app
February 1, 2019

Great tool, very very powerful when wanting to create niche stores. Great support. The usage of tags and having backup pixels puts your mind at ease with all your data

The Gadget Suite
Australia
22 days using the app
April 24, 2021

Realy friendly support, answered also in the middle of the night at 12.43 am.
Apart from that it delivers accurate results.

Edelhand
Switzerland
22 days using the app
Trackify X replied April 27, 2021

Hello friends at Edelhand

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & The Trackify Support Team

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment.

Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Restorativplus
United Kingdom
22 days using the app
Trackify X replied July 13, 2023

Hi there Restorativplus,

Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify.

Stephanie & the Customer Support Team

May 15, 2023

The app works fine, "Deepanjoy" one of the customer representatives is great and helpful. He quickly and expertly solved all our problems. Many Thanks.

Pelanir
United Kingdom
22 days using the app
Trackify X replied May 15, 2023

Hello to our friends at Pelanir

Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Trackify Support Team

Edited October 1, 2019

Had some problems when registering but got in contact and got quick service. Excited to see what Trackify can do!

BLXCK Sweden
Sweden
22 days using the app
August 30, 2019

I never write reviews but the ease of use and the immediate customer service response from the creator of the app is astounding. The app is seamless, their FAQs cover everything, highly recommend.

Selfkaire
United States
21 days using the app
January 18, 2022

Hello everybody,
I had inaccurate record from my store to Facebook Ad, I did the impossible at the event manager to get it right but same thing until I found Trackify X app, now everything is perfect, they even helped me by inspecting my store . I'm really grateful of Dylan from Trackify.

SARbelt
United States
21 days using the app
Trackify X replied January 19, 2022

Hello to our friends from SARbelt

Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X app. Dylan is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Trackify Support Team

September 28, 2021

Amazing app and customer service. Dylan hoped on zoom to quickly resolve the issue I was facing. Highly recommend it!!!

Evo Shaver
Australia
21 days using the app
Trackify X replied September 29, 2021

Hello friends at Evo Shaver

We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-) We really appreciate the high recommendation :-)

-Tanu & The Trackify Support Team

December 27, 2022

the app is amazing dose way better job than fb regular pixel , their support is top notch , deepanjoy helped me set up everything fast and easy with a zoom call , thank you !

hapytoes
United States
21 days using the app
Trackify X replied January 1, 2023

Hello to our friends at hapytoes

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy that Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,

Pushpesh & the Trackify Support Team