Reviews (898)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust tracking and conversion enhancements, particularly noting its ability to manage multiple Facebook pixels and improve ROAS. It features a user-friendly dashboard, detailed analytics, and supports both Facebook and TikTok ads. Merchants also praise its seamless Shopify integration and exceptional customer support, which aids in setup and troubleshooting, ensuring optimal performance.

March 23, 2022

Great app. Does exactly what i need it to do and the support was very helpful in setting the app up with a zoom call. Would recommend

United-Doggos
Netherlands
25 days using the app
Trackify X replied March 24, 2022

Hello friends at United-Doggos

Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Thank you for this great recommendation.

Tanu & The Trackify Support Team

July 27, 2021

thank you so much tanmay super helpful helped me understand trackify alot better, the app is really good and is super useful once learn app

alina
United Kingdom
25 days using the app
Trackify X replied July 27, 2021

Hello to our friends from Alina

We appreciate you leaving us this awesome review! We will let Tanmay know that his assistance was greatly appreciated!

-Tanu & The Trackify Support Team

September 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Soothed You
United Kingdom
24 days using the app
Trackify X replied September 28, 2023

Hi there Soothed You,

Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources.

Trackify X Facebook Pixel Team

February 7, 2023

This software is really good if you want to have accurate pixel tracking. I'm using a lot of different apps on my webshop which can make the pixel tracking get worse, but Deepanjoy from the customer specialist team helped me with making sure that everything gets tracked correctly by the pixel. Highly recommend this app if you want accurate pixel tracking and huge compliments to the Trackify team for creating such a great company!

FITNOVA
Netherlands
24 days using the app
Trackify X replied February 9, 2023

Hello to our friends at FITNOVA

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Trackify Support Team

April 8, 2023

Excellent service and support! The integration of the app is super simple and straightforward. The Trackify team even gave me a 10% discount. Thank you!

PainlessPro.co.uk
United States
24 days using the app
Trackify X replied April 10, 2023

Hello to our friends at PainlessPro.co.uk

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Trackify Support Team

April 23, 2021

Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!

Foreign G Beauty
United States
24 days using the app
Trackify X replied April 27, 2021

Hello friends at Foreign G Beauty

Thank you for leaving us this great recommendation! We appreciate your support, we will let Tanmay know that his assistance was greatly appreciated :-)

-Melissa & The Trackify Support Team

July 17, 2019

Trackify is an incredible app and comes with fantastic customer service. I had some initial troubles setting everything up that were my fault and the support team was nothing but helpful.

cometessentials
United States
23 days using the app
February 1, 2019

Great tool, very very powerful when wanting to create niche stores. Great support. The usage of tags and having backup pixels puts your mind at ease with all your data

The Gadget Suite
Australia
22 days using the app
April 24, 2021

Realy friendly support, answered also in the middle of the night at 12.43 am.
Apart from that it delivers accurate results.

Edelhand
Switzerland
22 days using the app
Trackify X replied April 27, 2021

Hello friends at Edelhand

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & The Trackify Support Team

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment.

Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Restorativplus
United Kingdom
22 days using the app
Trackify X replied July 13, 2023

Hi there Restorativplus,

Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify.

Stephanie & the Customer Support Team