Reviews (13)

Overall rating
3.3
Counts per rating level
  • 46% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 31% of ratings are 1 stars
August 16, 2017

Great App, Easy to set up. Very Straight Forward - I highly recommend it!
I just hope they don't have any more system failures. If they can stay reliable I am happy.

Lorne Leahan
United States
24 days using the app
March 10, 2020

The app does exactly what it is set up to do. I set up my rule and you can see the daily traffic when you open the app. Support is incredible and if you have any question at all, Rich is there to help. I had a very specific request and Rich provided the information I needed in order to fully set up traffic guard.

BYCHARI
United States
21 days using the app
May 5, 2018

Simply the best app to track and block IP.
We use it to block some fraudulent customers based on single IP and geo.
The support is great, fast and super efficient too. I would recommend this to anyone having issues with frauds, or anyone in need of accurate statistics on their visitors for your marketing campaigns.

Texturingxyz
France
3 days using the app
Edited October 2, 2017

I only sell in North America so I wanted to block all other IP from store. Set up rules for US and Canada. Used a VPN to try to access my store from various countries around the world and found that several got through to site anyway.

Program seems easy to set up and has some nice features but I just don't have the time or desire to fine tune it, should just work with the rules system available.

Update: Traffic Guard support has been active in checking out my situation and looking into the issues I had with my original installation. The company seems very responsive and extremely interested in helping solve issues. I'm increasing my review to 4 stars due to their willingness "make things right" and ensure their product performs as expected on my web site.

I'm willing to try the program again and will update later after using the app for a couple of months.

Beautifulviews
United States
About 1 hour using the app
Edited May 2, 2020

UI is straightforward with decent rule options such as allow, redirect, or show blank page (after loading complete.) The last option is a nice soft block option as you can hide your store from folks and make it look more like a bug rather than making it obvious they're blocked.

However, this has one fatal flaw which has been tested over the last month. Even with lightish traffic, say 1k sessions per day, you cannot use the main search log function to look for specific occurrences. It always consistently times out. If you want to see if someone who is blocked (say someone posting fraudulent orders frequently) and you have a rule in place to block them, you could see log entries that triggered the rule from the rule but only for the current day. Thus you have no way of looking back over a longer period of time for specific rule traffic or doing any general searches, even with current traffic.

Having an unsearchable log makes this a not so good solution. Things worked great at first when we didn't have a large log stretching back months so probably this is just a database optimization/indexing and query issue. If this was fixed, by allowing rules to display hits going back further than 1 day, and by allowing paginated log searching over a date range that doesn't time out, then it would be a 5 star app.

We'll probably look to evaluate alternatives since not being able to search logs is a critical failure.

The Microbrand Store
United States
5 months using the app
Oriontec replied May 5, 2020

Hello,

We’re deeply sorry if the app didn’t include the features you expected.

We have emailed you to see how we can help improve your experience with our app.

Sincerely,
The Oriontec team

September 26, 2019

Great app and great customer support.
I needed help with a request and they went above and beyond to help.
Keep up the great work guys.

The Lighting Outlet
Australia
25 days using the app
Edited May 19, 2020

Be very careful ! This app caused all our Google Ads to become Disapproved due to Destination Mismatch - Final URL didn't match. I do believe the app redirected traffic per our rules within the app, so 5 Stars for that!

CORE Medical Equipment
United States
About 1 month using the app
August 13, 2019

We tried it. It wasn’t helpful for us. After we uninstalled it, they continue to charge us for months without any explanation.

Sugabuba
Bulgaria
About 1 month using the app
May 23, 2024

ABSOLUTE piece of junk! NOTHING WORKS. The IP redirector is broken, no support , fake phone number. These bastards need to be ashamed of themselves for scamming $19 a month from people!

Pana Pura Coffee Co.
United States
19 minutes using the app
June 8, 2023

Not working at all after trying several times
Waste of money.. Shopify has to remove these types of apps from its app store

elvy.pk
Pakistan
1 day using the app