Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.
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Trancy is a very useful app and does provide a lot of functionality. It is helpful for our international business.
Big shout out to Eleanor for being a great sport and resolving some issues we were having on the compatibility side recently. She diagnosed and solved the problem quickly.
This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
We completely ...
There are a lot of issues to solve during the work with app. But assistants will help you. Thanks a lot for Giselle
Hi there,
Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined ...
I encountered an issue with product prices displaying three decimals, which was unusual. Eleanor from customer support assisted me in resolving it, though it took some time. Overall, I received great support. Thank you, Eleanor.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be ...
Great help by the helpdesk. They respond quickly and solve the problem nicely.
Hi there,
Here's Kane from Transcy. Thanks for your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
...Had a problem that was fixed eventually by customer support.
Hi Horia,
This is Peter and we're deeply sorry for any inconvenience causing to your experience
We have seen that one of our colleagues provided an explanation and the ...
The customer service chat was wonderful! Cris was about to help me with troubleshooting my specific issue, and I even had to return to our conversation, and he picked right up where we left off.
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...
At first I was very unhappy with this App, because it looked as if they had charged me during my free trial. And also because I had trouble finding how to manually modify translations and change the position of the switcher.
But the Customer Service reached out to me and explained everything clearly and in detail. They also said I was still able to cancel the plan during my trial.
So I believe ...
Hi Arnaud,
This is Saha and we apologize for any inconvenience causing to your experience
Regarding to your concerns as following:
- Firstly, we saw that you're on the annual ...
The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for ...
App is complex, but works fine more or less.
Support is very fast to solve problems.