Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,968)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

February 15, 2022

Very helpful staff and service. Fast response and kind staff. Very easy to use as well. I am satisfied with the app and service. And maybe that's why they have such a high review

Purity Vitamin
Australia
Over 1 year using the app
OneCommerce.io replied February 16, 2022

Hi Michael,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 21, 2022

very useful app and caring support. it was very easy to implement the translating function with the free plan

SeaBD - Ayudándote a vivir mejor gracias al poder del CBD
Spain
Over 1 year using the app
OneCommerce.io replied February 22, 2022

Hi Marco,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

April 1, 2022

Perfect application to start selling all around the world, and i need to thanks Molly for her help, love it !

ELIDE
United Arab Emirates
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Hussein,

This is Jonathan. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

April 28, 2022

Muy amable, entendí perfectamente mis dudas y resolví mis problemas.
Es el primer día que tengo instalada la app, pero estoy satisfecho hasta el momento.

AHRSHOP
Mexico
Over 1 year using the app
OneCommerce.io replied May 5, 2022

Hi Alfonso,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 26, 2022

I had trouble with the switcher and some particular aspects of my theme. Richcarde was extremely helpful, and I feel very well supported in my translation process.

Stressed Out Millennials - Services Conseil
Canada
Over 1 year using the app
OneCommerce.io replied March 1, 2022

Hi Maude,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

June 9, 2022

I needed help with making the language and currency switcher more presentable and integrated with the aesthetics on my website and Jennifer Has done a swift and clean job doing so, and quick i must add. All in under about 5 minutes. Thank you for your help :)

Geo Gem Shop
France
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Garrett,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 7, 2022

i got this app to help my site translate from English to French, works great and Lisa was very helpful while i was installing helping me getting it up and running smoothly.

Personalized Sport Cards
Canada
Over 1 year using the app
OneCommerce.io replied January 10, 2022

Hi Ross,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

January 29, 2022

I have many international customers, now I can engage with them in their native language. Why make them use my language?

CountryReports
United States
Over 1 year using the app
OneCommerce.io replied February 1, 2022

Hi David,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

May 9, 2022

It has a good user expirence and I like the looking of the language swither. Also the customer service is a great help to me.

textile.venus
China
Over 1 year using the app
OneCommerce.io replied May 10, 2022

Hi DaoPing,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

September 21, 2022

Thanks for the help firstly.
Faster service, and exact translation for all parts of web and content.

hidiyasolar
China
Over 1 year using the app
OneCommerce.io replied September 22, 2022

Hi Sun,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce