Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 6, 2022

Muy buena aplicación para poder tener la tienda en diferentes idiomas sin esfuerzo. Calidad-precio es muy recomendable y la atención al cliente es excelente. Muy intuitiva y fácil de usar.

Beer Sapiens
Spain
Over 1 year using the app
OneCommerce.io replied December 6, 2022

Hi Herminio,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 7, 2022

J'ai utilisé cette application pour traduire mon site. Elle est simple d'utilisation et le service client est disponible à n'importe quel heure. Vraiment utile. Ils nous aides à installer facilement.

babycessories.fr
France
Over 1 year using the app
OneCommerce.io replied May 9, 2022

Hi Celine,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited July 6, 2021

Works very well, Love the app. The staff were prompt to help me with a technical issue I had and saw it through to the end.

Robit Repair
United States
Over 1 year using the app
OneCommerce.io replied July 7, 2021

Hi Kevin,

Here's Rowan from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Rowan
Transcy - Translate Language and Convert Currency

January 27, 2022

Best translation app I've tried so far. I had just some little issues that the customer service resolved in no time by chat support.
I can definitely recommend it.

ZAGO Milano
Italy
Over 1 year using the app
OneCommerce.io replied January 28, 2022

Hi Gianluca,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 7, 2022

I really like this app. Very good support, fast and very kind. I will recommend clearly. Chris form NINE JUNE

Nine June Switzerland
Switzerland
Over 1 year using the app
OneCommerce.io replied June 8, 2022

Hi Christophe,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 13, 2022

Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)

slofe3d
Germany
Over 1 year using the app
April 2, 2022

this app helped me a lot . thanks for your help you save me a lots of time to translate my website .

toptecho
Saudi Arabia
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Roaav,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 17, 2021

Very helpful and fast customer support for your store. Lisa helped me set up my switcher to adjust the currency and languages for my website.

The Bando Shop Inc.
United States
Over 1 year using the app
OneCommerce.io replied June 20, 2021

Hi Mohammad,

I'm Verity from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Verity
Transcy - Translate Language and Convert Currency

November 29, 2021

Had a little issue after upgrading. But customer service was fast and made changes instantly so it worked again! So now I can use the service again :)

Studio Kleurwater
Netherlands
Over 1 year using the app
OneCommerce.io replied November 30, 2021

Hi Arina,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 23, 2021

Super friendly and clear and patient employee. I was unable to make the language visible on the website, they solved this for me. I recommend this app.

JMN Style
Netherlands
Over 1 year using the app
OneCommerce.io replied December 26, 2021

Hi Nena,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency