Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,968)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

January 5, 2024

I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!

Well Care Botanicals
United States
Over 1 year using the app
OneCommerce.io replied January 17, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

June 27, 2022

excellent I recommend to all website and all businesses! GREAT service! The customer service will answer you quick with the best result!

Your Choice WorldWide
Canada
Over 1 year using the app
OneCommerce.io replied July 4, 2022

Hi Ahmed,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 18, 2022

the best one it's very simple and easy , works good and the live support is perfect , shootout to Molly

ourpetshouse
Morocco
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

November 8, 2022

I was super impressed that when I first installed the app live help was literally there waiting to help me set it up. Nancy was awesome and greatly appreciate her assistance through the process so I didn't have to figure it all out on my own.

BalSata
United States
Over 1 year using the app
OneCommerce.io replied November 8, 2022

Hi Adina,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

July 27, 2022

Good services, love the app and services. very fast action to help me solving problem and set everything up.

Tattoo Pen Shop
China
Over 1 year using the app
June 8, 2022

Great and fast customer service! Very helpful people to help guide you through the entire process of setting up.

Avalon - Plants, Gifts & Antiques
Netherlands
Over 1 year using the app
OneCommerce.io replied June 9, 2022

Hi Sebastiaan,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited July 3, 2022

l'application est assez intuitif et facile d'utilisation. Il faut cependant venir corriger le texte traduit de temps en temps. le support est présent et réactif. je recommande

SublimeWax
France
Over 1 year using the app
OneCommerce.io replied September 20, 2021

Hi Korian,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

As you said that "one suggestion that I want to propose is that it would be much better if it updates the translation for each content change", yes our app can do that with the function called "Auto Update translation" and this function is available on Essential plan.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited January 28, 2023

Very fast, profesional and polite service. The team reached out for me just the moment i started customizing my app. Kindly helped me to adjust the app for my needs, even gave me a better idea how should it look. They did all the customization and adjustments for my website, i did not need to do anything!

music_glass
Bulgaria
Over 1 year using the app
OneCommerce.io replied July 16, 2021

Hi there,

Here's Daria from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

Edited May 19, 2022

Really helpful and easy to use, thanks Jennifer from Fire Apps.
非常好操作, 也符合多國家銷售使用, 謝謝客服第一時間就解決我們的問題, 效率非常好!

B.Y.O. HK (International)
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 20, 2022

Hi there,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 14, 2022

Excellent support !
This APP do help my site to do multiple language translation easy and work great !

紫金堂北美-Tasteforlife-女性機能食補的養生專家
Canada
Over 1 year using the app
OneCommerce.io replied May 17, 2022

Hi Eric,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency