Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 13, 2022

BEST APP EVER! Plus outstanding customer support. I was helped from the moment I installed the app and made my entire experience a breeze!

Elspiri
United States
Over 1 year using the app
OneCommerce.io replied May 17, 2022

Hi there,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

January 11, 2023

Amazing support and functionality. It is an amazing app that can satisfy all your translation needs.

Imaxuspro
Netherlands
Over 1 year using the app
OneCommerce.io replied January 12, 2023

Hi Jor,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

December 7, 2021

Thanks for the enthusiastic customer service, I have already used this APP on my website.At present, the effect of this APP is really good, and I recommend it to everyone.

VLAND Official
United States
Over 1 year using the app
OneCommerce.io replied December 8, 2021

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 7, 2022

Scarlet from customer service made my day with perfect help! The app as well works as wanted and offers intelligent language translation of your website.

CHARMÉ
Norway
Over 1 year using the app
OneCommerce.io replied November 8, 2022

Hi Tristan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 6, 2021

so far it is working ok and i think it is a very useful app for international market selling and for information

925artpalace
India
Over 1 year using the app
OneCommerce.io replied October 7, 2021

Hi there,

I'm Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Christabel
Transcy - Translate Language and Convert Currency

May 25, 2022

So far, so good. Really easy to set up, and the customer service is as good as i have ever seen, just amazing.

Elephant
Ireland
Over 1 year using the app
OneCommerce.io replied May 26, 2022

Hi Mark,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

September 7, 2021

Great app. I am using the free version and I was able to translate my website really easily ! Customer support is amazing

Slow Glaze
France
Over 1 year using the app
OneCommerce.io replied September 8, 2021

Hi Victor,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 16, 2022

Great service! Just need 1 language so signed up for the basic paid plan, their help was so fast in getting our shop into the second language! Help live chat is extremely helpful and quick as well! Highly recommended!

I Love Coffee Beans HK
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied June 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

December 1, 2022

Fue bastante util. Muy amables y pacientes para ayudarme en todo lo que necesitaba. La app funciona bien y la recomiendo.

Portable_Space
Spain
Over 1 year using the app
OneCommerce.io replied December 1, 2022

Hi Andres,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

Edited July 18, 2023

perfect support from Violetta, fast response time, everything solved, the translations work quite well - thanks

roomours.de
Germany
Over 1 year using the app
OneCommerce.io replied April 16, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For the feedback about spam mail to ask review, I have reminded them to avoid it in the future, once again I personally apologize for this inconvenience.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency