Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,921)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 16, 2022

Great service! Just need 1 language so signed up for the basic paid plan, their help was so fast in getting our shop into the second language! Help live chat is extremely helpful and quick as well! Highly recommended!

I Love Coffee Beans HK
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied June 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

December 1, 2022

Fue bastante util. Muy amables y pacientes para ayudarme en todo lo que necesitaba. La app funciona bien y la recomiendo.

Portable_Space
Spain
Over 1 year using the app
OneCommerce.io replied December 1, 2022

Hi Andres,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

Edited July 18, 2023

perfect support from Violetta, fast response time, everything solved, the translations work quite well - thanks

roomours.de
Germany
Over 1 year using the app
OneCommerce.io replied April 16, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For the feedback about spam mail to ask review, I have reminded them to avoid it in the future, once again I personally apologize for this inconvenience.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 25, 2021

the support is helpful, still to test if the translation is accurate, hope everything going to be fine

theLightzey
United Kingdom
Over 1 year using the app
OneCommerce.io replied November 26, 2021

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

February 24, 2022

I switched from another translation app to this one. It took me a little while to get used to the system but once I got the hang of it was great. The customer service is excellent and the price is too!!! Very satisfied!

WILD GRACE
Canada
Over 1 year using the app
OneCommerce.io replied February 25, 2022

Hi Kim,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited December 15, 2021

so far it's working fine, but just installed today, will watch for a while, customer service is prompt. thanks!

JC-Toronto
Canada
Over 1 year using the app
OneCommerce.io replied December 16, 2021

Hi Bill,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 24, 2022

I have just downloaded the app and had problems setting it up. Jennifer was very kind and helpful! She replied quick and solved the problem. For now it looks good. Thank you again! :-)

tropicalhome.hu
Hungary
Over 1 year using the app
OneCommerce.io replied March 25, 2022

Hi Hetényi,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 7, 2023

sehr schneller support, geniale app, gefällt mir sehr und kann ich weiter empfehlen. Einfach zu bedienen

Schoder's
Switzerland
Over 1 year using the app
OneCommerce.io replied January 9, 2023

Hi Elias,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

February 8, 2023

Great app, fast and responsive support team.
Thanks a lot Joe for helping me fix the incompatible theme issue

COMFMET
United States
Over 1 year using the app
OneCommerce.io replied February 10, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

March 22, 2022

So far everything has been perfect with this app! Everything went really smoothly with our translation!

Salonmarjoahola-Shop
Finland
Over 1 year using the app
OneCommerce.io replied March 25, 2022

Hi Marjo,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency