Transcy: AI Language Translate , 5,669 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its ability to convert third-party apps and websites into multiple languages, enhancing the international shopping experience. It's praised for its integration with DeepL, ensuring superior translation quality. Merchants appreciate the automatic content checking and currency conversion features. The 24/7 customer support is noted for its responsiveness and assistance with setup issues. Some merchants reported compatibility with their Shopify themes.
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We used this app to translate our store into multiple languages. Automated translation needed some proofreading but worked real fast and actually better than we expected. After we encountered a small bug when manually editing the translation, Shen from the support team helped us and fixed the issue within 15 minutes.
Hi there,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Very good customer service, app a bit less immediate to understand than others, but does the job well.
Hi Michela,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
Perfect support, it was fast and great. Just the way I like it.
The only things that were wrong were the application itself which at times was not very easy to use and had some bugs. But everything is fine after the help of the support...
Hi there,
This is Jocelyn. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
I wish there were at least the option of 5 languages for free. However I will try to make it work for as long as I can.
Hi there,
This is Victoria from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.
With Free plan, we just offer adding only one target language, however, so feel free to experience, and test all basic features in Transcy. Furthermore, you could try 7 days FREE for Premium functions trial.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Victoria
Transcy - Translate Language and Convert Currency
Very user friendly, translate all your content and add currencies in a minute + a 24/7 support team!
Hi Lise,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
Sometimes it has technical problems, but the support team is there to help! Don't hesitate to ask them about any problems you're having.
Hi Joan,
I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Joyce
Transcy - Translate Language and Convert Currency
Very happy with the customer service. When i can not find some things, the customer service is fast to help me. But only sometimes i can not find a text i want to edit or translate.
Hi Max,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us
In relation to your concern "But only sometimes i can not find a text i want to edit or translate", in case you did not find it, please contact us immediately for further check
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
App is very well integrated and the only language app I found to be helpful. other apps on the app platform don't support the language feature very well
Just started using it. The customer support is great. Thank you. I would recommend if you need just one extra language for your store because it's free.
Hi KYRIAKI,
I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Marcus
Transcy - Translate Language and Convert Currency
Lee was my customer support, he was great! he guided me through everything i was confused about, and it went smoothly. Cheers.