Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,975)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

June 7, 2022

Great app. Fast and effective customer support. Added translation to 5 more lang in 10 minutes. Highly recommend. Thank you!

excel-dashboards.com
Ukraine
About 1 year using the app
OneCommerce.io replied June 8, 2022

Hi Henry,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 25, 2021

the support is helpful, still to test if the translation is accurate, hope everything going to be fine

theLightzey
United Kingdom
About 1 year using the app
OneCommerce.io replied November 26, 2021

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

June 21, 2023

Assistenza velocissima ed utile, tutte le funzioni che potete desiderare, davvero consigliatissimo.

sunglassesbrands
Italy
About 1 year using the app
OneCommerce.io replied June 22, 2023

Hi Gennaro,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

March 30, 2022

Very nice!Great customer service.Flora helped me a lot and solved our problems in time, the APP works great!

Hbada
United Kingdom
About 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Baidiao,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

August 20, 2021

Good customer service and automatic currency conversion, but automatic language conversion is a bit of a problem

vipih.com
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied August 23, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

You are having an active chat with my colleague, please let them know about your current issue as automatic language conversion so that they can help you further.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited December 14, 2021

Nice user interface.
Lot of options. One of the few to support Image Translation.
Really good customer service!

Elegant Tables
Canada
About 1 year using the app
OneCommerce.io replied October 25, 2021

Hi Davy,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app. For your feedback about our app such as the loading speed, we have noted this point and try to improve it for future update.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jason
Transcy - Translate Language and Convert Currency

July 13, 2022

Great App, great support. Some things could still be easier and streamlined and the translation is not always correct. But there's room for improvement.

Audio Essence
Switzerland
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 23, 2022

Ich habe diese App für meinen Shop verwendet. Der Support ist wirklich überragend. Kann ich nur weiterempfehlen.

Hustler-Group
Germany
About 1 year using the app
January 19, 2024

Great. The support service is great. When I have set multiple attributes for "Payment Cycle" ("Monthly" and "Annual - Save 17%") on both "Earn 1x Gold Membership" and "Earn 1x Platinum Membership" products, but on these two product pages. Click on the multiple attribute button "Year - Save 17%" and select "Selling" in the address bar. The plan ID and variant ID have not changed, resulting in no changes in member options and prices. Bo has repaired this problem on next day. The support service is fast and good.

和李力聊比特币
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied January 24, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 31, 2023

I like this plugin very much, it is very good, Vani is very patient to help me solve the problem, I recommend everyone to use it

mideerart
China
About 1 year using the app
OneCommerce.io replied June 1, 2023

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce