Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,971)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

January 21, 2022

日本の事業者にもおすすめの翻訳アプリです。
インターフェイスは英語だた、直感的な操作で使いやすい。
shopifyを使って、越境ECをはじめようとするなら最初にインストールすることを進めします。
カスタマーの対応もクイックで非常に頼もしい。

Miche Bloomin' オフィシャルオンラインストア
Japan
About 1 year using the app
OneCommerce.io replied January 24, 2022

Hi there,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

August 17, 2021

Lisa helped me set up the switcher! This is going to give my customers a better shopping experience. Thanks so much Lisa!

1923 Co.
United States
About 1 year using the app
OneCommerce.io replied August 19, 2021

Hi Emerald,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

June 8, 2022

Great Customer Service! The support agent we had was amazing at helping us setup every step of the way, made it a breeze to setup.

Saint Javelin
Canada
About 1 year using the app
OneCommerce.io replied June 9, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 9, 2022

Great service from Molly while setting up- and installing the translation app! I am very happy with this application so far.

STEAMRS
Netherlands
About 1 year using the app
OneCommerce.io replied March 10, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 24, 2022

very good app and very helpful support .................... ..........................................

Moroccan-rugs-poufs
Netherlands
About 1 year using the app
OneCommerce.io replied November 24, 2022

Hi Raoul,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

August 8, 2023

so great help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Voiid
Saudi Arabia
About 1 year using the app
OneCommerce.io replied August 17, 2023

Hi Etiq,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

January 24, 2022

Perfect Customer service! It was easy to install and thanks to the customer service, I was able to translate everything.

14 Graus
Portugal
About 1 year using the app
OneCommerce.io replied January 25, 2022

Hi Nuno,

Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

July 24, 2022

the setup of the voice has worked great with customer service. I was helped quickly.The integration was smooth.

FAMVIBES
Germany
About 1 year using the app
August 10, 2021

I used this app as i needed a translator and currency switch for customers, Lisa was very helpful with assisting me at doing this.

LabelsofLondon
United Kingdom
About 1 year using the app
OneCommerce.io replied August 11, 2021

Hi Gavin,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Timothy
Transcy - Translate Language and Convert Currency

Edited January 31, 2023

Liz helped me again with a problem I had with some translation error. ''TC'' kept appearing and she gladly solved the problem. 100% recommand their customer service!

Imagine Shop
Canada
About 1 year using the app
OneCommerce.io replied January 27, 2023

Hi Ariane,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce