Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,976)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

August 8, 2023

so great help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Voiid
Saudi Arabia
About 1 year using the app
OneCommerce.io replied August 17, 2023

Hi Etiq,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

January 24, 2022

Perfect Customer service! It was easy to install and thanks to the customer service, I was able to translate everything.

14 Graus
Portugal
About 1 year using the app
OneCommerce.io replied January 25, 2022

Hi Nuno,

Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

July 24, 2022

the setup of the voice has worked great with customer service. I was helped quickly.The integration was smooth.

FAMVIBES
Germany
About 1 year using the app
August 10, 2021

I used this app as i needed a translator and currency switch for customers, Lisa was very helpful with assisting me at doing this.

LabelsofLondon
United Kingdom
About 1 year using the app
OneCommerce.io replied August 11, 2021

Hi Gavin,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Timothy
Transcy - Translate Language and Convert Currency

Edited January 31, 2023

Liz helped me again with a problem I had with some translation error. ''TC'' kept appearing and she gladly solved the problem. 100% recommand their customer service!

Imagine Shop
Canada
About 1 year using the app
OneCommerce.io replied January 27, 2023

Hi Ariane,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

September 27, 2021

very good support, the app was not working for my theme and so support set up in my store correctly thanks

Outdoor Italia
Belgium
About 1 year using the app
OneCommerce.io replied September 29, 2021

Hi Hernani,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 13, 2022

good app. good service. the new feature is workable for me now. much simple setting than before. thanks.

Moon-Doll
China
About 1 year using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

August 28, 2023

I loved it ! :) So easy Translate app Support Team so vey kind I Hope this app I hope this app will be useful to everyone who is looking for GOOD app :)

Atelier
Thailand
About 1 year using the app
OneCommerce.io replied September 1, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 1, 2022

ShopifyPaymentを使わずに翻訳と通貨切り替えをしたく、アプリを導入しました。
今のところ使いやすく、質問も(英語ですが)すぐにチャットで答えてくれるので、安心して使えます。
円安なので月額費用が約1400円ですが、とりあえず続けようと思っています。

REGALO vintage watch
Japan
About 1 year using the app
August 5, 2022

Lee was very helpful, Highly recommand this app. You can custom the translation if its not right I love this feature

LE SUPPLI-HER
Canada
About 1 year using the app