Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

Edited May 10, 2024

L'app funziona in modo eccellente e il servizio assistenza è molto reattivo oltre che professionale nelle risposte. Molto bene anche l'integrazione con il redirect automatico basato sulla posizione dell'utente.

DMSTECHMART
Italy
About 1 year using the app
OneCommerce.io replied January 2, 2024

Hi Mariano,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 15, 2022

Very, very, very reactive support and customer service. I hope the app will respond to my needs . i'm just starting to use, but 5 stars to the support !

Mestissés
France
About 1 year using the app
OneCommerce.io replied February 16, 2022

Hi Houefa,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

March 3, 2022

I tried a couple of translation apps already and no one was quite perfect up to now. But this one is actually perfect. It's got all the features required and the support is exceptional. Special thanks to Nancy!

BONIFAKTUR
Germany
About 1 year using the app
OneCommerce.io replied March 5, 2022

Hi Melanie,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited October 27, 2022

I needed some assistance to customize this app. Once I received the very best assistance online (Thank You), my site looks good and functions very well. Thanks Alene, Ande and Serenaa!

EHMFROOT
Canada
About 1 year using the app
OneCommerce.io replied October 28, 2022

Hi Sylvia,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

April 3, 2022

我使用了此應用程式幫我執行貨幣轉換,非常希歡他處理轉換匯率的方式,在設定的部分也有專人在線協助,執行起來非常簡單容易,推薦此APP 。至於翻譯的部分目前還未使用到,如果有機會使用的話,這會是第一首選。

澳洲連鎖大藥房
Australia
About 1 year using the app
OneCommerce.io replied April 6, 2022

Hi Chiang,

This is Jonathan. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

June 18, 2021

The interface took me a while to get used to, but once I did, I was in awe. Transcy is excellent and chat support (with real people, not bots) responds in a timely manner with extreme kindness and professionalism. I'm extremely satisfied, especially since I'm using a free plan! I will definitely use it for other sites in the future and recommend it to everyone.

Podere L'Aja
Italy
About 1 year using the app
OneCommerce.io replied June 20, 2021

Hi there,

My name's Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

July 14, 2022

Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.

Lepa punca
Spain
About 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 17, 2022

It looks like a really good app, I will have a chance to finalise my judgement in the coming days. The customer service I can already say is really good and quality. I had a problem and Amber helped me with patience and professionality, thank you very much

WineryPop
Switzerland
About 1 year using the app
OneCommerce.io replied November 17, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 24, 2022

A very useful APP, the translation is very accurate, the customer service attitude is very good, if there is a problem, he will quickly help to solve it.Good!

Chicshi
China
About 1 year using the app
OneCommerce.io replied October 25, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

June 15, 2023

The customer service personnel are very friendly and can respond positively to my questions. Special thanks to Fanny and Marco

Timekettle
United States
About 1 year using the app
OneCommerce.io replied June 16, 2023

Hi Li,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce