Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.
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UPDATE: According to the support the app doesn't support Shopify template pages, neither page template nor product templates. So for us it is not useful. This app is one of the worst I have come across on Shopify. Terribly buggy and slow. Support is overseas with very limited English proficiency. Unfortunately just a big waste of time and money.
Hi Max,
Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store.
...
that shit is not working the assistant figured out what the issue was but what she told me to do didn't work. She told me to message her with any question and I did. No answer. Then i signal another problem and boom she answers immediately. Overall bad experience, do not recommend
Hi Raphaël,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience causing to your ...
404 Error on another language, it's not working at all, I will uninstall it now, I don't like this one
Hi there,
My name is Petey from Transcy - Translate Language and Convert Currency Customer Support Team and we are so sorry for the bad experience recently.
For 404 error ...
I want to embed it into the footers and fix the position, please tell me how to achieve it? You have to distinguish between primary and secondary, in a store, goods are always the protagonist, and as a translation and currency switching plug-in is only a supporting role, you go to see the mainstream website, most of them are placed in the fixed and unimportant position of the footers, you have to ...
Hi Luke,
I'm Jane from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for your bad experience with us.
In relation to your ...
Beware, in the Shopify store it shows a FREE PLAN for 1 language but when downloaded and getting started it shows 3 options, none of them are free. False advertising.
Hi Kevin,
This is Marry and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. For ...
Pricing is very misleading. A free plan is only available to new customers. I was looking forward to this app considering I only needed 1 currency converter and 1 language converter so I thought the free plan was perfect to realize I couldn't select it. Disappointing
Hi Alexis,
This is Kelly and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. ...
It says only language is free but when you download and install the app it says free plan is not available. That is a waste of my time you don't advertise what you don't offer that not a honest business
Hi there,
This is Kaylin and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. ...
The free part is a lie which you won't figure out before you have installed it and given your data to them.
Hi Tommy,
This is Emily and we sincerely apologize for this inconvenience causing to your experience
In relation to your issue, because the information about Free plan is not ...
Offre gratuite non valable si la boutique est ouverte depuis plus de 60 jours. Aucune informations concernant cette condition, obligé de payé ! Je ne recommande pas
Hi Kevin,
This is Ruby and we sincerely apologize for this inconvenience causing to your experience
In relation to your issue, because the information about Free plan is not ...
Hi there,
Here's Acacia and we're truly sorry for any inconvenience causing to your experience
As you left us 1 star without content, so it's hard for us to know exactly what ...