Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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It says only language is free but when you download and install the app it says free plan is not available. That is a waste of my time you don't advertise what you don't offer that not a honest business
Hi there,
This is Kaylin and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. However for Free plan, we offer this plan for stores that created within 60 days in the hopes of helping them in the early stages
We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Kaylin
Transcy - Translate Language and Convert Currency
The free part is a lie which you won't figure out before you have installed it and given your data to them.
Hi Tommy,
This is Emily and we sincerely apologize for this inconvenience causing to your experience
In relation to your issue, because the information about Free plan is not clear enough, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team will check on it to avoid misleading in the future
We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Emily
Transcy - Translate Language and Convert Currency
Offre gratuite non valable si la boutique est ouverte depuis plus de 60 jours. Aucune informations concernant cette condition, obligé de payé ! Je ne recommande pas
Hi Kevin,
This is Ruby and we sincerely apologize for this inconvenience causing to your experience
In relation to your issue, because the information about Free plan is not clear enough, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team will check on it to avoid misleading in the future
We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.
Regards,
Ruby
Transcy by OneCommerce
Hi there,
Here's Acacia and we're truly sorry for any inconvenience causing to your experience
As you left us 1 star without content, so it's hard for us to know exactly what problem you're meeting trouble during using our app. Please explain it more details so that we can help you further
Also if you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Acacia
Transcy by OneCommerce